Mssc Quality Practice Test Exam (Elaborated Questions and Answers)

Mssc Quality Practice Test Exam (Elaborated Questions and Answers) Quality - CORRECT ANSWER-A product meets or exceeds the expectations and the needs of the customer. Quality Planning - CORRECT ANSWER-Designing a process that is capable of meeting quality standards. Inspection - CORRECT ANSWER-An assessment activity that compares a specific product quality with a standard value; taking a measurement and comparing it to a standard. Quality Audit - CORRECT ANSWER-An independent review that compares some aspect of quality performance with the standard for that performance. Non conforming Product - CORRECT ANSWER-A product that does not meet specifications. Quality Management System - CORRECT ANSWER-A plan that focuses the efforts of an organization on the quality of their products and meeting customer needs. ISO 9000 - CORRECT ANSWER-A family of international standards that apply to the design and implementation of quality systems. Total Quality Management - CORRECT ANSWER-A quality management system built around an effort to improve quality, involve everyone in the organization, and most importantly, ensure customer satisfaction. TQM - CORRECT ANSWER-Total Quality Management Six Sigma - CORRECT ANSWER-A set of quality management tools that uses a statistical data approach to reduce defects and improve and maintain quality. Quality Assessment - CORRECT ANSWER-A company-wide review of the status of quality. Statistical Process Control - CORRECT ANSWER-An evaluation of process data, using statistical methods, to determine whether a process is in control. SPC - CORRECT ANSWER-Statistical Process Control Histogram - CORRECT ANSWER-A graph that shows the frequency distribution of data—that is, how many, or how often, measured values fall within a certain range. Run Chart - CORRECT ANSWER-A chart that tracks a measured value over time. Benchmarking - CORRECT ANSWER-The process of identifying, sharing, and using the performance of industry leaders. PDCA Cycle - CORRECT ANSWER-A simple process for implementing continuous improvement changes in four steps: plan, do, check, and act. PDCA - CORRECT ANSWER-Plan Do Check Act Quality Team - CORRECT ANSWER-A project team that brings together people from various parts of a process to implement improvements. Inspection Plan - CORRECT ANSWER-An explanation of the points at which inspection is required, the data to be collected, and the actions that occur as a result of the inspection. Automated Inspection System - CORRECT ANSWER-A computerized system t