Walmart academy test
Telling a customer or assistant that you got to do it or I don't worry in this area. is
a positive way to help. True or false - CORRECT ANSWER-False
the meaning of shrink? - CORRECT ANSWER-The shortage or difference
between physical count inventory an inventory
Where can you find your stores cultural Demographics? - CORRECT
ANSWER-Store of the community (SOTC)
Understand on hands causes what? - CORRECT ANSWER-A exeessive amount
of freight
Overstated on hands causes what? - CORRECT ANSWER-A shortage in freight
causes out of stocks
what was Sam Waltons take on customer service? - CORRECT ANSWER-Greet
theme, Help them, thank them, make them feel IMPORTANT
which is not one of the beliefs of walmart - CORRECT ANSWER-safety and
compliance
which is not one of the W's of walmart touring - CORRECT ANSWER-Which
why are the reason customers choose pick up today? - CORRECT
ANSWER-convenient ,assoctmen, lower prices,
How to wrap up a tour - CORRECT ANSWER-clarify notes, ask questions
coaching for improvement when a associates breaks policy True or False -
CORRECT ANSWER-True In portent Formal an is written
Coaching for success is used how? - CORRECT ANSWER-Intentions to teach,
train, developing associates on the floor on the spot this is very informal
Telling a customer or assistant that you got to do it or I don't worry in this area. is
a positive way to help. True or false - CORRECT ANSWER-False
the meaning of shrink? - CORRECT ANSWER-The shortage or difference
between physical count inventory an inventory
Where can you find your stores cultural Demographics? - CORRECT
ANSWER-Store of the community (SOTC)
Understand on hands causes what? - CORRECT ANSWER-A exeessive amount
of freight
Overstated on hands causes what? - CORRECT ANSWER-A shortage in freight
causes out of stocks
what was Sam Waltons take on customer service? - CORRECT ANSWER-Greet
theme, Help them, thank them, make them feel IMPORTANT
which is not one of the beliefs of walmart - CORRECT ANSWER-safety and
compliance
which is not one of the W's of walmart touring - CORRECT ANSWER-Which
why are the reason customers choose pick up today? - CORRECT
ANSWER-convenient ,assoctmen, lower prices,
How to wrap up a tour - CORRECT ANSWER-clarify notes, ask questions
coaching for improvement when a associates breaks policy True or False -
CORRECT ANSWER-True In portent Formal an is written
Coaching for success is used how? - CORRECT ANSWER-Intentions to teach,
train, developing associates on the floor on the spot this is very informal
