HRM 360 Exam #1 (CSULB)fully solved 2024/2025

HRM 360 Exam #1 (CSULB)Organizational Behavior - correct answer The study of the many factors that have an impact on how people & groups act, think, feel, and respond to work &organizations respond to their environments. What skills must a manager develop? - correct answer Conceptual, human, technical skills. The ability to analyze and diagnose a situation & to distinguish cause and effect. - correct answer Conceptual skills Human skills - correct answer The ability to understand, work with, lead & control the behaviors of people or groups. Job-specific knowledge and techniques - correct answer Technical skills Personality - correct answer A pattern of relatively permanent traits, dispositions, or characteristics that give some consistency to the way that people feel, think, and behave. What is the Big Five Model of personality? - correct answer Five broad domains of personality that are used to describe it. Conscientiousness, Agreeableness, Neuroticism, Openness, Extraversion Extraversion - correct answer a personality trait that predisposes individuals to experience positive emotions and feel good about themselves and the world around them. Neuroticism - correct answer People's tendency to experience negative emotional states, feel distressed, and generally view themselves and their surroundings. Aggreeableness - correct answer The trait that captures the distinction between individuals who get along well with other people and those who don't.