How do you open the overhead bin doors when it is jammed? - Answer- Can be opened
using the emergency release levers
Where is the VCS (Video Control Station) located at? - Answer- L1
How do you reset a call from the LAV? - Answer- Press the amber light located over the
lavatory door
When a call is made from the LAV, what three things will appear/sound? - Answer- HI
chime
Amber above LAV door
Amber on Master call light panel
When is PA sales mode not to be used for? - Answer- Safety related announcements
T/F: The PA Sales Mode allows flight deck and cabin crew to make cabin
announcements without interrupting passenger IFE. - Answer- True
What are the dial codes for PA Sales mode for J, PY and Y class? - Answer- J - 81
PY - 82
Y - 83
What are the dial codes for PA:
- Priority all cabins
- J class
- PY class
- Y class
- Normal all cabins - Answer- 4*
, 42
43
44
46
What are the PA priorities? - Answer- FD
Priority PA
Normal PA
Automated PA (depressurization)
Pre-recorded PA
Video sys PA
Boarding music
What is the difference between a normal busy signal versus a rapid busy signal on the
handset? - Answer- Normal busy signal - station is busy, already in use
Rapid busy signal - non existent number or dropped call
What are the call priorities to FD? - Answer- Priority Alert (**)
Pilot (31)
All Call (55)
What are the cabin call priorities? - Answer- All Call (55)
All Doors (54)
Station to station
T/F: If more than one pilot alert call is initiated, all applicable callers are connected via a
party line - Answer- True