Business communications Midterm Graded A+

Business communications Midterm Graded A+ The information you share, the type of language used and the depth of the topic are all things you need to consider when communicating to your primary audience the sender-encode-message-decode-recipient model and the noise it may encounter along the way are considered: linear communication (talking at your audience) If Judy is going to deliver the tree swing the customer wants, she must meet with all parties involved and take advantage of every: effective communication opportunity All seven principles of communication should be a part of: every written communication Jericha manages a social media presence affiliated with her company. She can share some details of her personal life on this account as long as: the details are relevant to her post and something that she doesn't mind sharing If you're listening to a coworker talking about her conversation with a difficult client, and you brainstorm with her about solutions rather than sharing a similar experience you had with the same client, you are engaging in the active listening tactic of: keeping yourself out of the conversation Spoken verbal communication can take the form of a meeting or: a conversation or speech Gestures, facial expression and eyes outset are all considered part of: nonverbal communication Sharing confidential or privileged information: is not ethical, and if it's done by accident it should be corrected right away ot accepting any gifts or payments for communication services from anyone who is not a client or an employer is an example of: one of the International Association of Business Communicators code of ethics Maintaining influence, staying relevant and having an impact on the business are all reasons to: stay in contact with co-workers and colleagues A feature of customer-facing live chat is the ability for a company to initiate a conversation with the customer that might not have otherwise happened You receive an email from your supervisor with this message: "Our Gladstone project's deadline was just moved up. I know everyone's busy with the projects, but I need all employees to drop what they're doing and focus on getting the Gladstone project done as soon as possible". Which of the following BEST describes your supervisors message It does not have enough details Grace forwards her team members a message contains details of their flights to attend a conference next week. Which of the following best describes this message? positive Haya wants to ask her boss for a raise. Which of the following relationship best describes Haya's communication with her boss? upward communication Which of the following statements is the BEST examples of clear writing that voids language confusing to readers? I'm too busy to work on that right now Select the emphasis strategy that will best improve the following sentence: Your product will be believers FIVE TO SIX DAYS after ordering: avoid using capital letters for emphasis Which of the following statements is the BEST example of bias-free writing? Every employee will receive a bonus based of his or her performance Which of the following strategies would best improve the clarity of this paragraph: To assemble the product, first line up the holes on part A with the holes on part B. Insert one of the included screws in each hole. Using a #2 Phillips screwdriver, tighten the screws lists Which of the following strategies would best improve this sentence? Because Sophie worked so hard on the presentation, the demo was a showcase of ingenuity reduce the number of prepositions Which of the following statements contains the best example of parallel structure? Derek found the item number, Casey located the product, and Maria contacted the customer Which of the following examples is the most receiver-focused? a pamphlets with step-by-step assembly instructions, including large diagrams for each step Which of the following is the best placement for the main part of the message (news) in a negative message? after a buffer statement and reasons for the news Which of the following is the first step to planning your message? determining whether the receiver will feel positive, negative, or neutral about the message Which of the following is a common guideline for business letters, memos, and emails? ragged right margins Which of the following is the best place to put the number in Word? header Which of the following options are NOT available in Google Docs? adding different headers and footers to every page Emma remembers her mother talking about her first job and all the letterhead and envelopes stores in her desk drawer. Starting work a generation later, what is Emma likely to see in her desk drawer? USB drives and power cords When Lucy first started as a waitress, she had to check the paper schedule on the bulletin board. Now there is new scheduling software that she can access from her phone. What was Lucy's likely emotional reaction to this digital communication change? Happiness because she can see her own schedule and everyone else's, even when the restaurant is closed Jennifer emails notes and copies for tax preparation. The CPA emails signature files to Jennifer and final