AAPC CPB Chapter 10 Review Study Questions 2024.

AAPC CPB Chapter 10 Review Study Questions 2024. What is the first step in working a denied claim? a. Resubmit the claim b. Contact the carrier c. Appeal the claim d. Determine and understand why the claim was denied - correct answer d. Determine and understand why the claim was denied The first step in working a denied claim is to understand why the claim has denied. Insurance carriers will use different denial codes on the remittance advice. Which of the following is a statement sent to the patient from the insurance carrier explaining services paid for on their behalf? a. Remittance Advice b. Patient Statement c. Explanation of Benefits d. Patient Ledger - correct answer c. Explanation of Benefits An Explanation of Benefits (EOB) is a statement sent by an insurance carrier to the covered individuals explaining what medical treatments and/or services were paid ro denied on their behalf.