Zendesk Admin Exam Prep: Section 6 Security and Data persistence Exam Questions With 100% Correct Answers 2024

Zendesk Admin Exam Prep: Section 6 Security and Data persistence Exam Questions With 100% Correct Answers 2024 You want to give your end users an authentication option that doesn't require them to create a new password, but you don't have the resources for a custom single sign-on (SSO). What can you do? - answerYou can use Zendesk's native option with social login, allowing users to authenticate their identity by logging onto their Twitter, Facebook, Google, or Microsoft accounts. Providing additional sign-in choices tends to improve the user experience because it makes the process seamless. Instead of creating a password before they move on, end users can simply use one of their social accounts to continue with their activity. What is the Team member authentication options? - answerTeam member authentication (1) Zendesk authentication: Team members will sign in with an email and password. Zendesk recommends keeping Zendesk authentication active as a backup. End users will have another way to sign in if external authentication goes down. Learn about external authentication downtime. (2) External authentication: Team members can sign in using third-party services. - Google - Microsoft - Single Sign-on > Select one or more SSO methods for end users. The Single sign-on page is where you create and manage these configurations. Go to the Single sign-on page. When you use SSO, you must verify your identity and email address. What are the SSO Methods? - answerSSO METHODS: SAML and JSON Web token >If I select both methods, I can set a Primary Method! Security Assertion Markup Language (SAML) is an open standard for exchanging credentials and user information with an identity provider. JSON Web Token is an open standard that uses a shared secret to encrypt credentials and user information. What are the End users authentication options? - answer(1) Zendesk authe