MSSC intro to quality tools Correct 100%(SCORED A+)

When performing a Root Cause Analysis, what should be done before taking corrective action? - ANSWER- Find the cause of the defect What is the purpose of the seven tools or charts that can be used during the process of the root cause analysis? - ANSWER- Guidance Control charts are used to determine __________. - ANSWER- The process capability Pareto has two chart measurement components; they are cumulative and __________. - ANSWERFrequency Which of the following is not used as a problem analysis tool? - ANSWER- Shipping manifest What is a Pareto chart used to determine? - ANSWER- Which problems to work on first based on frequency of occurrence Stating the problem is the first step in root cause analysis. Why is it important? - ANSWER- Stating the problem gives the team a target or focus. What ensures that the inherent quality of the data is characterized by its accuracy, precision, bias, level of error, etc.? - ANSWER- Data quality Writing down the problem statement and drawing a box around it is the first step when creating a __________. - ANSWER- Cause and effect diagram Where is the problem or goal located on each of the cause and effect diagrams? - ANSWER- Right side When should the Pareto principle be applied? - ANSWER- To identify failure costs What is the purpose of the Root Cause Analysis, other than asking "Why?" five times? - ANSWER- Find the cause and create corrective actions