IT Essentials Final Exam Questions and Correct Answers 2024, With Complete Verified Solution.

IT Essentials Final Exam Questions and Correct Answers 2024, With Complete Verified Solution. A tech installed a network adapter in a computer and wants to test network connectivity. The Ping command can only receive a response from local workstations. What could be causing the problem? The default gateway is not set. A user complains about being unable to connect to wireless connection? -Try coming the laptop to different places to see if a signal can be detected. -Verify in the laptop software whether any wireless networks are detected. What is the difference between cloud computing and data center? Cloud computing solutions are network resources providing to the clients through the use of services from data center. A user wants to map a network driver on a PC that is named "Work2" and runs Windows 7. The name of the shared resource the user wishes to map to is called "Installs"and is located on a workstation called "Work1" what would be the correct path for mapping the network drive? work1installs What are the 4 layers in the TCP/IP reference model? Application, transport, internet, network access. Which type of network spans a signal building or campus and provides services and applications to people with in a common organizational structure? LAN A user notices that some of the programs that are installed before upgrading Windows to a new version no longer function properly that will run at starup? Msconfig What is the first step an administrator should take when splitting a single partition into multiple partitions? Shrink the partition. What is the default file system used during a fresh installation of Windows 7? NTFS Way is a full format more beneficial than a quick format when preparing for a clean OS installation? A full format will delete files from the disk while analyzing the disk drive for errors. A computer user complains of a computer that freezes up after about 5 minutes of use. The technician checks the computer BIOS to see if there might be a config problem that is causing the computer to behave consistently in this manner. While the technician is reviewing the information, the computer freezes again,. What is the probable cause of the computer problem? The CPU fan is not functioning. Which step in the troubleshooting process is important to the help avoid repeating repair processes that were preformed previously? Documentation of the problem and its solution. What are 3 benefits of computer preventive maintenance? -Improvement in data protection. - Extension of the life of components -Reduction of the number of equipment failures. What factor should be taken into consideration more with laptops than with desktops? Environmental control. Which 2 PC settings can be configured using the BIOS setup utility? -Virtualization support -Boot sequence Which expansion card can assist in troubleshooting a computer problem when no video is available? Post Card What is a characteristic of a computer power connector? A SATA power connector is used to connect to a hard disk drive or an optical drive. Which 2 operations can help prevent a mobile device from being tracked with out permission? -Turn off the GPS when not in use. -Disable or remove apps that allow connections to the GPS. Refer to the exhibit as part of the process of building a computer. What is the proper order of the first 3 steps in the installation of a power supply? Steps 1,4,3 (Power supply in case, align holes, secure using screws) A new technician has joined the IT team and is about to service a heavy printer. Which 2 precautions should be taken to avoid any injury when transporting the heavy printer to the service area? -Avoid lifting the equipment using the strength in your back. -Lift the equipment using the strength in your legs and knees. What tool is included in the MAC OS x for backing up disks to image files and recovering disk images? Disk utility Why do laptop computers use CPU throttling techniques? To reduce the heat that the CPU may generate. Describe the facility access control device, card keys A device to store user info and level of access. Describe the facility accress control device, Biometric sencors Devices to identify physical characteristics of the user. Describe the facility access control device, identification badges with photographs Displays image of the user. Describe the facility access control device, RFID Badges Sencors to monitor location and access A technician wants to allow users to backup and restore all the files on their computers, but does not want the users to be able to make changes to the system. How should the technician give users the functionality? Make the users members of a group called back up operators. Which layer of the OSI model is responsible for physical addressing and the procedures used to access media? Data link A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way that failure is indicated? The computer emits a pattern of beeps indicating the failure device. A tire store needs to use carbon copy paper to print customer invoices so that both the store and the customer have a copy. What is the best printer solution? Impact printer A user on a home network wants to share a printer from a Windows 7 computer. What must the user do in order for other Windows 7 computers in the house to obtain the proper driver? Nothing. Windows automatically provides the driver. What can help control the effect of RFI on a wireless LAN? Ensure the wireless network is on a difference frequency than the offending source. A technician notices that an application is not responding to commands and that the computer seems to respond slowly when applications are opened. What is the best administrative tool to force the release of system resources from the unresponsive application? Task manager. A technician has installed a new sound card in a PC but is not operating correctly. Where should the technician look to investigate driver problems? Device manager Which technology provides a solution for PC virtualization? Hypervisor What are 2 consequences of setting an incorrect boot order in the system BIOS? -The computer displays a "BOOTMGR is missing" error after POST -The computer displays an "Invalid Boot Disk" error after POST Which build-in tool is available on a MAC OS X machine to preform disk back ups? Time machine A computer is powered on, Windows 7 fails to start. What initial procedure would a technician use to deal with this failure? Boot from a Windows 7 installation media and access the system restore utility. What are 2 advantages of the NTES file system compared with FAT32? -NTFS supports larger files -NTFS provides more security features Which 3 features can be configured in the BIOS settings to secure a computer?