Journey Across the Lifespan Questions with 100% Correct Answers

Journey Across the Lifespan Questions with 100% Correct Answers Two Styles of Communication - Answer-Social communication- used in everyday life between family, friends, coworkers. light and superficial. Therapeutic Communication is purposeful and goal oriented. Health care pro's use this in work interactions, between physician and patient, nurse and patient, nurse and family of patient 6 components of therapeutic communication: - Answer-1. Listening and observing- messages are sent in cognitive or affective domains, or both. Cognitive is the message expressed in words Affective are the feelings expressed in tone of words. 2. Warmth- cordiality/acceptance, person feels relaxed and secure 3. Genuineness-being yourself, open and truthful 4. Attentiveness-concentrating on what the other person is saying to demonstrate the patient has your full attention 5. Empathy-shows you understand a person's feelings and view the world as they do. allows you to stay in control versus sympathy 6. Positive regard- accepting the patient exactly as they are. requires you to be nonjudgmental. Respect/value the patient Listening - Answer-active or passive and involves the interpretation of the spoken word. 3 Phases of Therapeutic Communication Orientation Phase - Answer-Both nurse an patient show anxiety, reduce this by introducing yourself and giving your title, broad opening statement to set the tone and allow for an exchange of words. learn concerns/needs. GOAL is build trust 3 Phases of Therapeutic Communication Working Phase - Answer-nurse determines type of coping mechanisms that the client is using and what support systems exist to help develop plan of care and realistic goals to promote independence and optimal functioning. Assure privacy for the client, GOAL client shares/explores thoughts and feelings and work toward a change in behavior or possible solution 3 Phases of Therapeutic Communication