COM 312-EXAM 1 EXAM QUESTIONS AND ANSWERS 100% SOLVED

COM 312-EXAM 1 EXAM QUESTIONS AND ANSWERS 100% SOLVED Level 1 of Conflict - answerspecific behavior (e.g. what to watch, where to eat, etc.) Level 2 of Conflict - answerRelational norms and roles (e.g. who cooks/who cleans, friend's with benefits rules, etc.) Level 3 of Conflict - answerPersonal character (e.g. personal faults, motives, tendencies) Parallel Conflict - answerPerceived exactly the same by both parties Latent Conflict - answerShould be occurring but is not False Conflict - answerIs occurring but should not (misunderstand) Displaced Conflict - answerConflict is about 'A' but person is mad about 'B' Misattributed Conflict - answerMad about person 'A' but mad at person 'B' Incompatible Goals - answerSeeking different outcomes, different expectancies (e.g. different sports fans) Incompatible Means - answerSame goal, different strategy (e.g. "I hate Joe Girardi") Conflict Management - answerThe communication behavior enaced based on our analysis of conflict situation "Meta-Conflict" perspective - answerSuper skill; analyze previous conflicts you've had; make corrections and learn form mistakes Linear - answersender, receiver, channel, noise; accuracy (rec. same meaning as sent) Transnactional - answerEmphasized managing, coordinating, exchange; parties create meaning together (doesn't always match) Destructive Communication Processes - answerThinking of something as unchanging (i.e. "He was annoying in high school, he's going to be annoying in college") Ignoring/forgetting our histories - answer"I don't understand why she's being so mean, that happened like forever ago" Process View of Communication - answerRealizing that our lives consists of events which influence subsequent events Prelude to conflict - answerVariables emerge that make conflict possible Four Key Variables - answer1. Who is in the conflict? 2. What type of relationship do they share? 3. Who else is involved (bystan