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Post test exam questions and answers Which of the following documents applies to donation of anatomical gifts -Answer- Uniform Anatomical Gift Act In which of the following situations can a patient's medical record be released without a signed authorization? -Answer-The patient is human immunodeficiency virus positive /HIV Which of the following would be the most appropriate first step when dealing with a patient who is distraught and angry? -Answer-Ask the patient to calm down A 75 year old woman with emphysema continues to smoke and to miss appointments against the orders of her physician. what is the most appropriate next step? -Answer- Notify the patient that her medical care is being terminated which of the following agencies regulates licensure for physicians? -Answer-State government "have you had this problem in the past? is an example of which of the following types of questions? -Answer-closed-ended The best method for transmitting confidential information from one medical practice to another is by -Answer-Fax Ischemia is -Answer-Lack of blood flow to tissue A patient whose husband recently passed away comes into the office because of malaise. She is unkempt and weepy. She tells the medical assistant that she wishes she were dead. Which of the following would be the most sensitive response to this patient? -Answer-"Please tell me more about those feelings." Tingling in the hands, numbness in the arm, and frequent episodes of blurred vision are characteristic of -Answer-Transient ischemic attack Which of the following punctuation marks is used to indicate the exact words of the patient? -Answer-Quotation marks A mucous membrane -Answer-Lines body cavities that open to the outside of the body. Which of the following is the most effective way of communicating with a patient who does not speak English? -Answer-Encouraging nonverbal communication Spermatozoa are produced in the -Answer-Seminiferous tubules The bone located in the posterior of the skullis the -Answer-Occipital According to Maslow's hierarchy of needs, which of the following is the primary motivation for human behavior? -Answer-Self-actualization A failure of bone marrow to produce red blood cells results in which type of anemia? - Answer-Hemolytic Which of the following is an example of an open-ended question? -Answer-"Can you tell me more about that? Res ipsa loquitur is best illustrated by which of the following? -Answer-A physician accidentally amputates the wrong finger from a patient Release of a patient's medical records without proper authorization might result in charges of -Answer-Invasion of privacy The alpha cells in the the pancreas are responsible for the production -Answer- Glucagon These tiny projections on the surface of the small intestines increase the surface area and allow for greater absorption of nutrients. -Answer-Villi Legally, a physician -Answer-May refuse to accept a patient if he or she chooses. Professionalism may best be displayed by -Answer-Staying calm when dealing with angry patients The combining form for uterus is -Answer-Hyster/o Personality differences are due to -Answer-Age , Experience, Heredity, Environment Which of the following is a segment of the large intestine? -Answer-Cecum Blood that is low in oxygen exits the heart through the -Answer-Pulmonary artery Which of the following telephone calls should be given immediately to the physician? - Answer-Another physician If a patient refuses to consent to treatment, the medical assistant should -Answer-Delay treatment and inform or consult with the physician Which of the following is most likely to reduce patient satisfaction with a medical practice? -Answer-Overbooking which of the following devices has the ability to digitize and convert images into an electronic format? -Answer-A scanner What is the monthly net income for a medical practice whose expenses are $8500, revenue is $14,130, total assets are $263,000, and liabilities are $53,000? -Answer- $5630 The file folder label for Jennie Holmes-Mathis should be -Answer-Holmes-Mathis, Jennie The date must be changed daily on which of the following? -Answer-Postage meter When the word Confidential is to be typed on the envelope , it should be placed - Answer-Below the return address Which of the following may be used to replace a medical record that has temporarily been removed from the filing cabinet ? -Answer-An Outguide When is the most appropriate time to discuss payment arrangements with a new patient -Answer-When the patient calls to make an appointment A tickler file is -Answer-Future events arranged in chroncol A patient has had a left thyroid lobectomy performed. In preparing the insurance claim forms, coding for which of the following body systems should be selected? -Answer- Endocrine The amount of federal tax withheld is based on the employee's exemptions, pay period, and -Answer-employee's martial status Which of the following is an example of an indirect filing system? -Answer-Numerical When creating an office policy manual, it should begin with -Answer-The mission statement Which of the following telephone calls requires immediate transfer to the physician? - Answer-Another physician