UHC CERTIFICATION ETHICS AND COMPLIANCE 2024 QUESTIONS AND DETAILED ANSWERS – UNITED HEALTH CARE CERTIFICATION 2024
UHC CERTIFICATION ETHICS AND COMPLIANCE 2024 QUESTIONS AND DETAILED ANSWERS – UNITED HEALTH CARE CERTIFICATION 2024 When completing an enrollment application in LEAN, why is an agent prohibited from entering his or her own email address in a field available for the consumer's email address? Correct Answer The consumer/member would not receive plan related correspondence intended for him/her. Which election period runs from October 15 to December 7 and allows consumers to elect to join a Medicare Advantage Plan or switch to a different plan? Correct Answer Annual Election Period (AEP) Dino, an agent, received a phone call on September 29 from a consumer interested in Medicare Advantage plans for the new plan year. Dino proceeded to verify the consumer's Medicare eligibility, describe the costs and benefit coverage of the plan, and explained that he could not accept an enrollment application until October 15. What did Dino do that was NOT compliant? Correct Answer Dino presented a plan prior to October 1.
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