ARE 112 Exam 2 Questions and Answers 100% Correct!

The term "SKA"has to do with: a. the Deloitte case b. Information technology c. job design d. ERP e. value chain - ANSWER-c. job design Which of the following best describes Lou's approach to IBM: a. All were seen to describe his "best" approached to differing problems b. Supply chain c. his use of the matrix management approach d. Demand chain e. Two of the answers provided are correct - ANSWER-d. Demand chain Thinking about how Lou "fixed" IBM and topics from the class, which of the following was most evident in the book? a. Power b. Ethics c. Two of the answers are correct d. Centralization e. BPR - ANSWER-e. BPR Which is the decision-making tool that could be used for a structured decision: a. span of control matrix b. DSS c. EIS d. Delphi e. ERP - ANSWER-b.DSS The primary difference between a project and a process is: a. end results b. where the project or process is situated in the organization c. degree of externality to the organization d. all the answers are characteristic of the difference between a project and a process e. degree of complication - ANSWER-a. end results Timeliness and quality, from class, are parts of: a. the value chain b. the decision making definition c. the component business model d. strategic lenses e. the attributes of information in the IT environment - ANSWER-e. the attributes of information in the IT environment The terms bounded rationality and information symmetry and risk are related to: a. decision environment b. problems solved with the matrix management approach c. the component model d. two of the answers provided are correct e. problems with teams - ANSWER-a. decision environment In the IBM book when Lou arrived there was a tendency to measure performance internally rather than by the marketplace. A way to describe this, from terms used in class, would be best by: a. self-referencing groups b. cultural stagnation c. the component model d. two of the answers are correct e. matrix management - ANSWER-a. self-referencing groups