Salesforce Admin Certification Final Exam Questions With Correct answers Latest 2024/2025 (Graded A+)

Salesforce Admin Certification Final Exam Questions With Correct answers Latest 2024/2025 (Graded A+) When working on opportunities, sales representatives at Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors. Which feature should a system administrator use to facilitate them? Choose 2 answers A. Big deal alerts B. Chatter groups C. Similar opportunities D. Opportunity update reminders - correct answer B. Chatter groups C. Similar opportunities 2 .A system administrator has created a formula field on a lead object to calculate a number. How can the numerical value be mapped to the account record upon lead conversion? A. The lead formula field value can be mapped to a number field on the account record B. The lead formula field value can be mapped to a roll-up summary field on the account record C. The lead formula field value can be mapped to a formula field on the account record D. The lead formula field value can be mapped to a standard field on the account record - correct answer A. The lead formula field value can be mapped to a number field on the account record 3. Which field type can be used as an external ID? Choose 3: A. Text field B. Email field Salesforce Admin Certification Exam Questions With 100% correct answers Latest 2024/2025 Graded A+ C. URL field D. Number field E. Formula field - correct answer A. Text field B. Email field D. Number field For each object that can have custom fields you can set up to three custom text, number, or email fields as external IDs. An external ID field contains record identifiers from a system outside of Salesforce Source: id=custom_field_&language=en 4. Which schedule type can be defined for a product? Choose 2: A. Revenue B. Production C. Quantity D. Forecast - correct answer A. Revenue C. Quantity 5. Which user is listed in the case history related list for case changes made for assignment and escalation rules? A. The owner of the case when the rule was triggered B. The default case owner specified in the assignment or escalation rule C. The user who created the assignment or escalation rule D. The automated case user specified in the support settings - correct answer D. The automated case user specified in the support settings 6. What can be transferred from one user to another user during a mass transfer of account records? Choose 3 answers: A. Open activities B. Closed activities C. Open cases D. Related custom object records E. Closed cases - correct answer A. Open Activities C. Open Cases E. Closed Cases 7. A sales user at Universal Containers has updated the opportunity stage for an opportunity in the pipeline. What may be updated as a result of the status change? Choose 2 answers A. Sales quota B. Amount rating C. Forecast category D. Probability - correct answer C. Forecast Category D. Probability 8. What task can a delegated administrator perform? Choose 3 answers: A. Manage users within specified roles B. Create new user profiles C. Reset passwords for all users D. Log in as a user who has granted login access E. Manage specified custom objects - correct answer A. Manage users within specified roles D. Log in as a user who has granted login access E. Manage specified custom objects 9. Which data can be highlighted in a report using conditional highlighting? Choose 3 answers: A. Grand totals B. Summarized totals C. Data fields E. Grouped by field names F. Summary formula - correct answer A. Grand Totals B. Summarized totals C. Data fields 10. A user received an error message when attempting to log into Salesforce. What is the first step the Salesforce administrator would take to troubleshoot the problem? A. Reset the password B. Unlock the user C. Change the login IP ranges D. View the login history - correct answer D. View the log in history 11. The marketing team at Universal Containers use a web to lead form to capture leads from its website and a lead assignment rule to assign the leads to the appropriate sales representatives. How can a system administrator ensure that all leads are handled even when they do not meet the assignment criteria? A. Specify a default lead owner B. Specify a default lead creator C. Create an escalation rule to route unassigned leads D. Create a validation rule to route unassigned leads - correct answer A. Specify a default lead owner 12. Universal Containers has segmented its customer base into two categories: High Wealth and Retirement. High Wealth accounts should be visible to the High Wealth Sales Team Members only. Retirement accounts should be visible to all sales users. How can a system administrator meet this requirement? A. Create a new record type for the High Wealth accounts and share the record type with High Wealth team members B. Create a new profile for Retirement sales team members and remove read access to High Wealth account records C. Set the OWD sharing to public read-only and create a sharing rule to - correct answer A. Create a new record type for the High Wealth accounts and share the record type with High Wealth team members 13. A system administrator at Universal Containers created a custom object to capture custom feedback. How can the administrator ensure that users have access to this new object? A. Add fields from the feedback object to the account page layout B. Create a lookup relationship from the account page to the feedback object C. Assign the feedback page layout to the appropriate user profiles D. Create a role in the hierarchy to provide user access to the new object - correct answer C. Assign the feedback page layout to the appropriate user profiles 14. Which component can be included in a custom home page layout? Choose 3: A. Analytic Snapshots EMAIL ME: EMAIL ME: B. Dashboard components C. Pending approvals list D. Trending Chatter topics E. Messages and alerts - correct answer B. Dashboard Components C. Pending approvals list E. Messages and alerts 15. Which privilege can be granted to members of a content library (workspace) without modifying user permissions? Choose 2 answers: A. Create a new content library B. Share content with other users in Chatter C. Edit a member's library permissions D. Add tags when editing content details - correct answer B. Share content with other users in Chatter D. Add tags when editing content details 16. The cloud scheduler has which capability? Choose 2 answers: A. The cloud scheduler can be enabled at the user profile level B. The cloud scheduler allows users to view available meeting times on lead and contact calendars C. Salesforce can automatically propose multiple meeting times based on Salesforce user calendars D. A custom logo can be added to the meeting request email sent to a contact or lead. - correct answer C. Salesforce can automatically propose multiple meeting times based on lead and contact details D. A custom logo can be added to the meeting request email sent to a contact or lead