KOSSA Employability and Academic Vocabulary Exam Questions and Answers

KOSSA Employability and Academic Vocabulary Exam Questions and Answers work ethic -Answer-a belief that hard work is virtuous and worthy of reward punctual -Answer-strictly observant about arriving on time; prompt initiative -Answer-the ability to take charge of events before others do integrity -Answer-quality of a person being honest and truthful in all actions regardless of the consequences confidential -Answer-intended to be kept secret hygiene -Answer-personal cleanliness to maintain good health and sanitary conditions time management -Answer-ability to use time effectively and efficiently, especially at work budget -Answer-an estimate of income and expenses for a set period of time diversity -Answer-in the workplace, a mixed balance of different races, ethnic backgrounds, genders, ages, and religions. discrimination -Answer-unjust or prejudicial treatment based on race, ethnicity, gender, age, or religion harassment -Answer-unwanted, unwelcome conduct conflict resolution -Answer-way for two or more parties to find a peaceful solution to a disagreement between them customer service -Answer-assistance and care provided by a company to those who buy or use their products communication -Answer-process of exchanging information, both verbal and nonverbal