WGU C430 Healthcare Quality Improvement and Risk Management Questions and Answers(RATED A)

Electronic alerts - ANSWER-reduces risk. e.g. hospital is missing admission consent forms so they add an electronic alert to prompt for signatures. Educate staff - ANSWER-minimize incidents and reduce risk. e.g. care center investigated by OSHA for workplace injuries. so they educate staff on using lifting devices. e.g. an intake process doesn't inquire about homeopathic remedies/supplements and a negative drug reaction happens as a result. so they educate staff on asking about alternative therapies. Implied consent - ANSWER-person needs treatment and is unconscious. e.g. a 17-year-old was admitted after car accident. he was unconscious but needed immediate treatment. Parental consent - ANSWER-required for minors e.g. 12-year-old needs hernia repair. mom forgot something and has to leave while nurse is getting pre-operative info. nurse must wait for mother to return to complete the consent. Root cause analysis - ANSWER-find the cause to reduce risk of recurrence e.g. nursing services receive three complaints from family members of patients about missing valuables from patient's rooms. e.g. hospital patient dies during transit. a nurse was supposed to be helping but was too busy. ineffective because staff members are permitted to move patients without support HIPPA training - ANSWER-decreases risk of ethical violations e.g. celebrity patient is having a procedure. nurse discusses the procedure with un-involved persons and starts getting texts from the press. Involve HR - ANSWER-prevent legal issues e.g. CEO having intimate relationship with a nurse. nurse applies for a position and wins over a more qualified candidate. the candidate files a report to EEOC. Training on safe handling and lifting - ANSWER-reduce injury risk e.g. a hospital report shows an increase in work-related employee back injuries Installing patient lifting equipment - ANSWER-reduce injury risk e.g. h