WELLCARE CENTENE EXAM QUESTIONS & ANSWERS 100% ACCURATE(RATED A+)

Which of the following is not an example of Protected Health Information (PHI)? - ANSWER-Library card Enrollment applications must be received by Wellcare no later than ___ calendar day(s) following receipt from the beneficiary. - ANSWER-1 Wellcare must receive notice of an event change or cancellation as soon as possible, but no later than 30 mins after the event start time. - ANSWER-FALSE Ascend is a fast, easy, and compliant way for agents to submit agent-assisted electronic enrollments. - ANSWER-TRUE Wellcare has expanded coverage in Massachusetts, Nebraska, and Oklahoma. - ANSWER-TRUE Which of the following statements about Scope of Appointment (SOA) is FALSE? - ANSWER-An electronic SOA submitted in Ascend must be in a Pending status prior to beginning the appointment. Wellcare's 2022 product expansion represents an 8% increase from 2021. - ANSWER-TRUE Noting the correct enrollment period on enrollment applications helps in preventing delayed enrollment processing. - ANSWER-TRUE Local sales support at the health plan level can help you: - ANSWER-All of the above Wellcare offers a wide variety of Medicare products consolidated under a new Wellcare brand. - ANSWER-True Notification of events must be received by Wellcare - ANSWER-Prior to the event Upon certification, access to the Single Sign-On Portal, Agent Connect (Broker Portal) and Custom Point (Materials Ordering) broker resources is gained. - ANSWER-True Wellcare has streamlined standalone PDP offerings from six plans to ___ in all 34 regions across all 50 states and D.C. - ANSWER-Three plans Health Risk Assessments: - ANSWER-All of the above The Part D Senior Savings Model (SSM), which reduces member spending on insulin, will be offered on the Value Script and Value Plus products. - ANSWER-True An agent may be terminated for cause if they fail to comply with a compliance investigation, encourage others to avoid the compliance interview process, or fail to provide truthful or complete information. - ANSWER-True A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later than _____ calendar days from the date of the event or the date the member is made aware of the issue. - ANSWER-60