HRM 360 EXAM 2 2024 SPRING SEMESTER ACTUAL EXAM QUESTIONS AND ANSWERS (COMPLETE AND VERIFIED EXAM A+ GRADE)

HRM 360 EXAM 2 2024 SPRING SEMESTER ACTUAL EXAM QUESTIONS AND ANSWERS (COMPLETE AND VERIFIED EXAM A+ GRADE) 1. Mika evaluates the performance of different managers and departments in her company. If there is a problem, she takes corrective action to improve performance. Mika can be best described as performing which of the following managerial roles? Answer: D A. Figurehead B. Negotiator C. Liaison D. Monitor E. Entrepreneur It's the definition of a monitor 2. Paco wants to learn more about the behavioral (covert) aspects of his company. According to the Organizational Iceberg, which of the following should be focus on? A. Structure B. Financial resources C. Goals D. Technology E. None of the above Answer: E 3. Phani lives and works for her company overseas. Phani can be best described as a(n) A. Contingent worker x B. Expatriate manager C. Liaison learner D. Freelance employee X E. All of the above Answer: B text book page 21 4. As a telecommunication manager, jerby needs to know about computer operating systems, telephone networks, and electrical engineering. These are skills A. Technical B. Liaison C. Human D. Conceptual E. Freelance Answer: A Technical 5. The three levels of analysis that are studied in organizational behavior are. A. Individual, group, and organizational B. Values, moods, emotions C. Traits, behaviors, and results. D. Affective, cognitive, and behavioral E. individual , organizational, and societal Answer: A page 6 in book 6. Which of the following is NOT one of Mintzberg’s Managerial Roles? A. Negotiator B. Evaluator C. Entrepreneur D. Monitor E. All of the above are Mintzberg’s Managerial Roles Answer: B no Evalutor page 12 7. One of the biggest problems that entrepreneurs who found their own business have is the lack of appropriate and (managerial) skills. A. Technical, human B. conceptual , technical C. conceptual , human D. Human, conversion E. None of the above Answer: C Conceptual and human page 13 8. Marco spends time encouraging his manufacturing employees to do a good job. He also coordinates their efforts so that his company can achieve its goals. Marco can best described as performing the (managerial) function. A. Controlling B. Conceptual C. Self- managed D. Planning E. Leading Answer: E Leading Page 10, definition 9. Agnes wants to see if playing her Justin Bieber CD (music) over the loudspeakers at work influences employee job satisfaction. She plays her Justin Bieber CD in one department (“music”) and no music in another department (“no music”). She finds that employees in the “music” condition had lower job satisfaction than those in the “no music” condition. In addition, she found that many of the employees in the “music” condition committed suicide. In this study, music is the variable and job satisfaction is the Variable. A. Dependent, control group B. Experimental, control C. Independent, dependent p.561 D. Third, confounding E. None of the above 10. Which of the following statements is TRUE regarding the questions above? A. Agnes preformed a true experiment p.564 B. There is little possibility of problems with third or confounding variables in the study C. There was no experimental group in the study D. The research strategy maximizes precise measurement and the control of behavior more than a realistic environment E. None of the above 11. Both Rica’s and Paco’s theories of stress do an equally good job explaining turnover. Rica’s theory included six variables and Paco’s theory includes four variables. theory would be preferred because of . A. Rica’s correspondence B. Paco’s, Parsimony IT COULD ALSO BE THIS ONE C. Paco’s Pragmatism D. Rica’s coherence WE were Unsure E. Paco’s, moderation Answer: B page 561 12. According to the in-class “Lexco” presentation, what was the experimental group in Bob’s study? A) Leaders who allowed high particitipation B) There was no experiment C) The random assignment group D) Leaders who did not allow particpation E) Employees with high productivity Answer: B After referencing other students notes 13. Marco and Rica took a standardized test when they applied for a job at IBM. A year after working at IBM, they took the same test and got the same results. This suggest that the test has A. Parsimony B. Validity C. Internal consistency reliability D. Consistent validity E. Test-retest reliability p.563 14. Maria wants to see if napping increases employee productivity. She has half of her employees take 30 min nap after lunch and the other half not take a nap. She then measures productivity for 5 months. She finds that employees who take naps are more productive than employees who do not. In this study the experimental group is the A. No nap group B. Dependent variable C. Reliability sample D. 30 minute nap group (Appendix) E. Less productive group 15. Monica believes that industrial relations stress (e.g. from union management negotiations) causes low job satisfaction. She found, however, that industrial relations stress causes negative moods. Negative moods, in turn, cause low job satisfaction. This situation best describes A. Mediation B. Reciprocal causation C. Moderation D. Reverse causation E. Reliability P. 562 16. Mika measures employee perceptions of leader arrogance and employee job satisfaction. She finds that the variables are correlated (r=-.78). What can she conclude? A. Leader arrogance is not related to employee job satisfaction x B. Leader arrogance causes low job satisfaction (negative #=association between the two) C. As leader arrogance increases, job satisfaction increases D. The relationship between leader arrogance and job satisfaction is weak x E. None of the above 17. Which dimension of the Big Five personality model is most related to job performance, particularly in traditional organizations? A. Extraversion B. Openness to experience/intellectual openness C. Conscientiousness (stated during his lectures) D. Agreeableness E. Emotional stability 18. In difficult situations, Maria is calm, confident, and secure. She is able to withstand stress much better than others. According to the “Big Five” theory of personality. Maria can be best described as being. A. High in agreeableness B. Low in conscientiousness C. High in emotional stability/ adjustment( or low in neuroticism) D. Low in extraversion Answer: C. 19. According to lecture, which of the following jobs behaviors shows a low-moderate relationship with job satisfaction? A. Turnover B. Tardiness C. Individual productivity D. Absenteeism (discussed in lecture) E. All of the above 20. Which of the following statements would you be most likely to hear from a person with high internal locus of control? A. I got fired because those jerks in the accounting department screwed up B. I guess im basically lucky C. I got demoted mainly because i didn't have the ability to do the job (pg.49) D. I was late because my car got a flat tire E. Both “b” and “d” 21. component of his attitude about his company A. Affective B. Cognitive C. Behavioral D. Dissonance E. None of the above 22. Yu-ling is creative and likes to take risks and Kiki is not creative and risk adverse. Yu-ling is more likely to apply for a job at an entrepreneurial organization and get hired at this type of organization than Kiki. If they both were hired, Kikik would be most likely to leave. This is best explained by A. The ASA framework B. Kiki’s Need for power C. Self-monitoring D. Yu-Lings’ low intellectual openness (openness to experience) E. All of the above Answer:A Page 42 23. Although Bort feels angry with his supervisor, he acts pleasant and helpful. Bort can be best described as A. Experiencing a code of ethics violation. B. A low self-monitor C. A whistleblower D. Being low in the need to belong E. Experiencing emotional dissonance Answer:E page 74 24. Pamela will say what’s on her mind with little regard for what her boss or co-workers think of her. Pamela can be best described as A. Having a high need for affiliation B. A low self-monitor p.49 C. A high self-monitor D. Having high positive affectivity 25. When investors bragged about their investing expertise during the stock market rally between 1996 and early 2000, then blamed analysts, brokers, and the Federal Reserve when the market imploded in 2000. They were guilty of: A. Self-serving bias p.115 B. Fundamental attribution error C. High consensus D. Self-fulfilling prophecy E. Projection 26. According to the “table-flipping” demonstration in class, someone committing the fundamental attribution error would believe the professor had A. An argument with another professor right before class B. A bad temper p.115 C. an accident on the way to work D. A & C 27. Feng notes that each of his managers seems to notice different things about an organizational problem. Feng thinks this is because each manager has different training explain(s) how training could affect perception A. Schemas B. Top-down processing C. Perceptual sets D. All the above E. None of the above 28. Jon believes that Rica can’t learn new job skills because she is an older worker. This belief best represents and is the result of . A. A stereotype; bottom-up processing B. The self-serving bias; the first impression error C. A schema; top-down processing D. A contrast error; self-fulfilling prophecy 29. A co-worker set you up on a blind date. During dinner, your date only talks about himself/herself and does not ask you any questions. You conclude that he/she is self-centered. On your next date, he/she asks a number of questions about you. However, you still see him/her as self-centered. The phenomenon is best described as A. The similar-to-me effect B. Stereotyping C. Systematic distortion D. The primary effect p.110 E. The contrast effect 30. During an interview, Maria spends a lot of time talking about her past successes and accomplishments. Maria can be best described as using the impression manageme