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Summary John R. Schemerhorn Management - Chapter 4 - External Environment & Organizational Change

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John R. Schemerhorn Management - Chapter 4 - External Environment & Organizational Change

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Management Chapter 4 External Environment & Organizational Culture


The general and macro environment

Economic conditions
 The overall health of the economy
 Economic growth, job outlook,
 Demographics (statistics, GDP etc..)
 Disposable income (how much a household has available for spending
and saving after tax)
 Offshoring/re-shoring (outsourcing jobs to foreign locations)

Legal political conditions
 Patents & Intellectual property
 Laws and regulations per country differ, what business forms, political
trends?
 Internet censorship - deliberate blockage of public access to information
posted
 Future laws, so who is running the country now and who will be running
the country, will laws change?  how will this effect me

Sociocultural conditions
 Look at demographics relation to education, health/nutrition values,
birthrates, equal pay etc..
 Generational cohorts -- people born within a few years of one another and
who experience somewhat similar life events during their formative years
(gen. x, boomers, millennial etc..)

Technological conditions
 IT systems/infrastructure, internet access
 Advertising method (social media, FB, twitter, Instagram etc..)
 Technological hypes
 Work-life balance could become a problem as technology is everywhere
now a days

Natural environment conditions
 “green” values
 recycling infrastructure
 oil-spills, hurricanes, nuclear plant failure

The specific or task environment
 Actual organizations, groups, and persons with whom an organization
interacts and conducts business

Stakeholders and value creation
 Stakeholder is anyone who is affected by the operations of an
organization (competitor, owner, customer, distributor, future
generations etc…)
 Organization tries to create value

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