Progression: Field Tech V -VI Conventional Latest 2024 Already Passed

Progression: Field Tech V -VI Conventional Latest 2024 Already Passed Toll free numbers - Answer ️️ -Allows customer to offer toll-free access to callers call triggers an inquiry from the local telephone switch to a large database which translates the number into the actual 10 digit number so the call can be routed and completed Automated attendant - Answer ️️ -A virtual switchboard operator that directs incoming callers to appropriate extension Automatic call distribution - Answer ️️ -A process of distributing numerous incoming calls to a specific group of terminals callers are greeted by an automated message that notifies them they will be placed on hold until someone is available Roll over - Answer ️️ -Allows incoming calls when faced with a busy line to roll to the next number until it finds a line that is available Hunting - Answer ️️ -Allows multiple numbers to act as a single group and incoming calls will find an available line within that group Conference call - Answer ️️ -Links multiple parties into a single conversation Call Transfer - Answer ️️ -Allows incoming calls to be transferred to either an external or internal number Call forward - Answer ️️ -Allows customer to forward the phone to another phone number Call return - Answer ️️ -Supplies the number of the last caller an option of automatically calling the party back Call waiting - Answer ️️ -Notifies a telephone user another incoming calls waiting to be answered this is typically provided by a short tone on the phone or by use of a caller ID feature Caller ID - Answer ️️ -Notifies the telephone in use of the name or phone number of an incoming caller Call screening - Answer ️️ -Automatically routes selected incoming numbers to a message that states calls are not being accepted at this time Call block - Answer ️️ -Provides the ability to block select the types of incoming calls 3-way calling - Answer ️️ -Allows parties to converse at the same time during session user can place one of the parties on hold to speak to the other privately Speed dial - Answer ️️ -Allows programming of phone numbers for a fast one digit dialing Repeat dial - Answer ️️ -Automatically redials a busy number or notifies the caller when the number is no longer busy Voicemail - Answer ️️ -An online answering machine that stores messages which can be retrieved in managed at the customers convenience Which piece of equipment in a VoIP phone system routes a call to the public switched telephone network (PSTN) when the receiving location is from outside the PacketCable managed IP network? - Answer ️️ -Gateway What are the three sub-network interfaces managed by PacketCable? - Answer ️️ -Hybrid fiber/coax (HFC), managed IP, and public switched telephone network (PSTN). Why is PacketCable VoIP a more efficient way of handling calls? - Answer ️️ -Most cable operators have built their own IP telephone networks that use Internet Protocol rules. Which of the VoIP service tiers bypass the cable operator's direct link to the public switched telephone network (PSTN) and route packets over the Internet to another telephone company? - Answer ️️ -Tier II Secondary VoIP. When a call is made from a phone that is on a managed IP phone system to a phone that is outside the managed IP phone system, how does the call get routed to the receiving phone? - Answer ️️ -The gateway down-converts the digital data to an analog electrical signal format and routes the call to the public switched telephone network (PSTN). Because a cable operator will support as many lines as technically possible for a business customer, what does the installer have to do prior to connecting the embedded multimedia terminal adapter (EMTA)? - Answer ️️ -Check the RF signal levels on the cable entering the building. When a PBX or key system is involved in a business installation, the installer can set up the embedded multimedia terminal adapters (EMTA) and cable, but what has to happen before the installer can begin connecting the equipment? - Answer ️️ -The customer's PBX and key system technician must arrive at the location. For a business telephone installation, which of the following is the preferred location for the embedded multimedia terminal adapter (EMTA)? - Answer ️️ -The main closet. Which of the following is a process that must be followed during a business order installation and differs from a residential order process? - Answer ️️ -Making sure the PBX is tested and is functioning pro