CPHQ Certification Questions and Answers 100% Verified.

CPHQ Certification Questions and Answers 100% Verified. CPHQ Certification Questions and Answers. Triple Aim correct answer1. Ensure quality of care for individual 2 Improve health of the population 3. Control costs Critical components of a leadership team correct answerUnderstand the concepts of organizations as complex systems, culture, strategic planning, change, innovation and creativity IOM definition of healthcare quality correct answerThe degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge Quality Management definition correct answerA strategic, integrated management system, which involves all managers and employees and uses quantitative methods to continuously improve an organization's processes to meet and exceed customer needs, wants and expectations IOMs 6 aims for healthcare improvement correct answerSafety Effectiveness (avoid overuse and underuse) Patient-centeredness - ensure patient values guide all clinical decisions Timeliness - reduce waits and sometimes harmful delays Efficiency - avoiding waste Equity - providing care that does not vary in quality with respect to personal characterisitics, ethnicity, geographic location or socioeconomic status system definition correct answerA regularly interacting or independent group of items forming a unified whole Benefits of system thinking correct answerAiding in identifying and understanding the big picture Facilitating the identification of major components Identifying important relationships and providing proper perspective Avoiding excessive attention to a single part Allowing for a broad-scope solution Fostering integration Providing a basis for redesign Healthcare organizations are ... correct answerComplex Adaptive Systems (CASs) Making change in one process or dept naturally requires changes in other processes, functions and depts. Effectiveness is dependent on alignment of parts of the system. InterRelationships (between individuals is a critical component of the model) Not linear Characteristics of leaders in CASs correct answerValue persons and relationships Use loose coupling Complicate or link Diversify Make sense Think about the future Are collaborative Listen and learn Are adaptable Offer alternatives Characteristics of Leaders in CASs correct answerValue persons and relationships Use loose coupling Complicate or link Diversify Make sense Think about the future Are collaborative Listen and learn Are adaptable Offer alternatives Characteristics of Leaders in traditional systems correct answerValue positions Use tight structuring Simplify Socialize Make decisions Do planning based on forecasting Are controlling, in charge Know Are self-preserving Repeat the past True or False The HCQP assists organization leaders and employees in understanding the principles and common frameworks for healthcare quality strategies. correct answerTrue Which evidence based framework model for studying systems is best? correct answerDonabedian Baldrige Performance Excellence Any, as long as the manager uses it to properly recognize, understand and anticipate how the parts of the system interact as a whole Who is the founder of the quality assurance field and the first to describe an approach to assessing quality through a systems framework? correct answerAvedis Donabedian Donabedian's framework correct answerFocus on structures (resources available for care delivery) processes (involves the care, how diagnoses and treated) and outcomes (results of the care, increased satisfaction, decreased morbidity, improved QOL) for patient care evaluation Limitations of the Donabedian framework correct answerVery basic and does not sufficiently describe interrelationships What is a required component of quality performance? correct answerInterrelationships Baldrige Performance Excellence Framework correct answerDisplays principles of quality management and shows interrelationships among factors relating to structure, process and outcome 6 elements of Baldrige Performance Excellence Framework correct answerImportant connection between Leadership and Results Leadership triad: leadership, strategic planning and customer focus Results triad: results, workforce focus and operations focus What are key components of a foundation for effective organizational management? (Baldrige) correct answerMeasurement, analysis and knowledge management .