NAB NHA Exam- Human Resources With Correct Answers

NAB NHA Exam- Human Resources With Correct Answers purpose of human resources - answerto provide quality resident care with efficiency and economy. MUST:||1. Employ qualified person for each position.|2. Create a POSITIVE WORK ENVIRONMENT What are the three factors that promote positive work environment between staff and management: - answera. POLICIES and PROCEDURES- clear guidelines for employees to work by. |b. SOCIAL ENVIRONMENT - people like to wrk with others (few hermits) i like the I work with: pleasant, congenial, cooperative |c. WORK ITSELF- interesting, challenging, satisfying, fulfilling - i like what i do. | EEOC - answerEqual Employment Opportunity Commission OSHA - answerOccupational Safety and Health Administration INS - answerImmigration and Naturalization Service Policies, Procedures, and Rules (PPR's) - answer1. FIRST STEP in human resource management|2. PURPOSE: provide information on what management expects of employees and what employees expect from management|3. DEFINITIONS| policies - flexible| rules - inflexible|4. EMPLOYEES HANDBOOK - simply written PPR's on personnel management. Copy for each emplyee. staffing requirements for DON - answerMust be an a registered nurse. May serve as charge nurse only when 60 or fewer residents. Must have a RN 8 consecutive hours a day/ 7 days per week unless have a waiver. staffing requirements for charge nurse - answerlicensed nurse on each tour of duty unless have a waiver (waivers for medicare facility granted by CMS; for medicaid, by state) staffing requirements for CNAs - answereach state must maintain a registry which includes name, address, SS #, DOB, record of training and competency evaluation completed, (name and date of program), documentation of any act of neglect, abuse, or misappropriation property. policies/procedures for CNA requirements - answer1. NURSING home must verify that CNA is registered and is in good standing before hiring|2. RE-registration every 2 years|3. DISCIPLINE. if CNA is reported to have committed any violations of concerning abuse, neglect, or misappropriation of property, the administrator must:| - insure that it cannot happen again until the case is completed. 30 days.| - report incident to the state Medicaid complaints office.| - do a