WGU C846 - Cram Card|75 Exam Questions and Answers |Download To Score A+|2024

Product - ️️is configuration of resources, created by the organization, that will be potentially valuable for their customers Organization - ️️a person or group of people that has it's own functions with responsibilities, authorities, and relationships to achieve its objectives Customer - ️️A role that defines the requirements for a service and takes responsibility for the outcomes of service consumption User - ️️A role that uses services Sponsor - ️️A role that authorizes the budget for service consumption. Term is also used to describe an organization or individual that provides financial or other support for an initiative Service Management - ️️Set of specialized organizational capabilities for enabling value for customer in the form of services Service - ️️Mean of enabling value co-creation by facilitating outcome s that customer wants to achieve without the customer having to manage specific costs and risks Value - ️️Perceived benefits, usefulness, and importance of something Outcome - ️️Result for a stakeholder enabled by one or more outputs Output - ️️A tangible or intangible deliverable of an activity.