WGU C846 - Business of IT Applications 60 |Review | Questions with 100% Correct Answers | Verified | Latest Update

Governance - ️️Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body ITIL (Information Technology Infrastructure Library) - ️️A good-practice guidance applicable to all types of organizations that provide services to businesses. ITIL Framework - ️️A source of good practice in service management ITIL Guiding Principles - ️️Help to guide organizational decisions and actions and ensure a shared understanding and unified approach to ITSM throughout the organization ITIL Practices - ️️Enhance the flexibility of the service value chain by supporting multiple chain activities SVS (Service Value System) - ️️Describes how the components and activities of an organization interact to create value through IT-enabled services ITIL Service Value Chain - ️️A flexible model for the creation, delivery, and continual improvement of services Cost - ️️The amount of money spent on a specific activity or resource Organization - ️️A person or group with its internal functions, and with its own set of responsibilities, authorities, and relationships necessary to achieve its objectives Outcome - ️️A result as perceived by a stakeholder - that is enabled by one or more outputs