WGU C846 Business of IT - Applications|75 Review | Questions with 100% Correct Answers | Verified

Recall Definitions (Two questions on Exam) - ️️-- Service - ️️A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility - ️️A functionality offered by a product or service to meet a particular need. Warranty - ️️An assurance that a product or service meets agreed-upon requirements. Customer - ️️The person who defines service requirements and takes responsibility for the outcome of service consumption. User - ️️Someone who uses the provided services. Service Management - ️️A set of specialized organizational capabilities for enabling value for customers in the form of services. Sponsor - ️️The person authorizing the budget for the consumed service. Describe Key Concepts (Two questions on Exam) - ️️-- Cost - ️️The amount of money spent on a specific activity or resource.