Postal Exam 421 SSA ACADEMY
2024
What is the IMM - -International Mail Manual
-How often is the Postal bulletin printed - -Bi-weekly
-What is undeclared HAZMAT - -potentially hazardous material that has NOT
be deemed as such by the customer.
-Can an SSA assist in sealing a REGISTERED parcel? - -NO! An SSA can not
assist with the sealing of ANY item or parcel.
-What are the 5 sections of the 1412? - -Unit info/name
Stamp accountability
Receipts
Disbursements
Sig block
-What is declared HAZMAT? - -Hazardous materials that the customer has
declared.
-The DMM is used for regulations, info and SOP for what type of mail? - -
Domestic
-What does PACT stand for? - -Prevent All Cigarette Trafficking
-Priority Mail includes what denomination of insurance? - -$50
-What is the Maximum weight for LFRB internationally? - -20 lbs
-Whose face appears as the watermark on money orders? - -Benjamin
Franklin
-What is the minimum size for domestic 1st class letter? - -5" x 3.5" x .007"
-What is the maximum dutiable value for an item being shipped
internationally with 1st class mail services? - -$400
-Which form of identification is NOT accepted by USPS? - -Social security
card
-Can a non-postal money order be used to PAY for products and services
offered at USPS? - -YES
, -Can non-postal money orders be CASHED at USPS? - -NO
-What is the minimum amount of days that mail can be held? - -3
-What is the maximum amount of days mail can be held? - -30
-What helps measure retail performance? - -RCE
POS
-What must a Postal inspector obtain before inspection of a parcel? - -
Federal search warrant
-What are the 3 processing categories of parcels? - -machinable
non-machinable
irregular
-what is special handling? - -Provides preferential processing during transit
but not during delivery.
-What are the characteristics of a FLAT - -Uniformly thick
flexible
square
-Why is maintaining the sanctity of the mail one of the core responsivities of
the Postal Service - -It instills customer confidence
-What chart is used to calculate pricing for PME PM and retail ground? - -
zone chart
-What premium service is used for individuals or companies that have more
mail each day then the largest box will hold? - -Caller service
-What products are offered to provide the best value to the customer? - -
premium products
-You have a successful transaction when the SSA does what? - -makes an
informed mutual decision with the customer on products or services.
-what is the minimum amount of time a customer can use premium
forwarding? - -2 weeks
-what is the maximum amount of time that a customer can use premium
forwarding? - -12 months
2024
What is the IMM - -International Mail Manual
-How often is the Postal bulletin printed - -Bi-weekly
-What is undeclared HAZMAT - -potentially hazardous material that has NOT
be deemed as such by the customer.
-Can an SSA assist in sealing a REGISTERED parcel? - -NO! An SSA can not
assist with the sealing of ANY item or parcel.
-What are the 5 sections of the 1412? - -Unit info/name
Stamp accountability
Receipts
Disbursements
Sig block
-What is declared HAZMAT? - -Hazardous materials that the customer has
declared.
-The DMM is used for regulations, info and SOP for what type of mail? - -
Domestic
-What does PACT stand for? - -Prevent All Cigarette Trafficking
-Priority Mail includes what denomination of insurance? - -$50
-What is the Maximum weight for LFRB internationally? - -20 lbs
-Whose face appears as the watermark on money orders? - -Benjamin
Franklin
-What is the minimum size for domestic 1st class letter? - -5" x 3.5" x .007"
-What is the maximum dutiable value for an item being shipped
internationally with 1st class mail services? - -$400
-Which form of identification is NOT accepted by USPS? - -Social security
card
-Can a non-postal money order be used to PAY for products and services
offered at USPS? - -YES
, -Can non-postal money orders be CASHED at USPS? - -NO
-What is the minimum amount of days that mail can be held? - -3
-What is the maximum amount of days mail can be held? - -30
-What helps measure retail performance? - -RCE
POS
-What must a Postal inspector obtain before inspection of a parcel? - -
Federal search warrant
-What are the 3 processing categories of parcels? - -machinable
non-machinable
irregular
-what is special handling? - -Provides preferential processing during transit
but not during delivery.
-What are the characteristics of a FLAT - -Uniformly thick
flexible
square
-Why is maintaining the sanctity of the mail one of the core responsivities of
the Postal Service - -It instills customer confidence
-What chart is used to calculate pricing for PME PM and retail ground? - -
zone chart
-What premium service is used for individuals or companies that have more
mail each day then the largest box will hold? - -Caller service
-What products are offered to provide the best value to the customer? - -
premium products
-You have a successful transaction when the SSA does what? - -makes an
informed mutual decision with the customer on products or services.
-what is the minimum amount of time a customer can use premium
forwarding? - -2 weeks
-what is the maximum amount of time that a customer can use premium
forwarding? - -12 months
