Chapter 9 Leadership Pinnacle Discernment.

2. What is the reason that first- and middle-level managers experience more interruptions than higher-level managers? A). They generally interact directly with a greater number of subordinates in daily planning. B). They seldom have the clerical and secretarial help assigned to higher-level managers. C). They are more social in nature and personal interactions D). They are busier than higher-level managers A). Frequent interruptions are common for first-and middle-level managers, who have a larger number of direct reports than do higher-level managers. The other options are not generally true statements. 3. Which time waster does the manager have LEAST control over? A). Failure to set objectives B). Inability to say no C). Procrastination D). Paperwork overload D). Excessive paperwork is an external time waster; the others are time wasters created by the manager (internal) 4. What does the good manager have to remember about creating a daily list? A). It should remain changed once initial planning is completed B). It is a planning tool, and thus must have flexibility in its implementation C). It should include all the planner's short-term, intermediate, and long-term goals D). It should be highly structured, thus decreasing the possibility of procrastination B). The daily list should be flexible, changeable, leave some time for the unexpected, and include appropriate short-term goals.