Communication Skills MPTC 2023/2024 updated Questions and Answers 100% Correct

active listeningCombination of body language,questioning and summerizing apprearanceFirst impression High,weight,clothing,hairstyles tattoos physical traits of booths citizens and police contact officerMaintain position 1 Conducts all the talking,interviews,pat frisk arrest, take notes, radio talk Social proximcs4-12 feet apart, faimlier with one another do-workers Physical obstaclesBody language, eye contact, posture, can create barriers Ex- wearing sunglasses when communicating by phone or while talk with person with disabilitys De-escalation StrategiesMaintain distance, don't touch Appropriate facial expression Approximate volume and candence Active listing allow to vent No toxi statements So control Be prepare to take action Strategies of NegotiationListen,don't not interrupts