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ATI nurse's touch: professional communication questions and answers latest top score.

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ATI nurse's touch: professional communication questions and answers latest top score. The nursing staff continues to communicate about the correct policy for e-mailing and text messaging. Which of he following should the nurse consider as a barrier to communication? a. Facing each other during conversation b. changing the subject of conversation c. Maintaining eye contact between sender and receiver - correct answers.b. changing the subject of conversation When you warn co-worker about use of personal e-mail at work, you realize nonverbal communication will affect how your message is received. Which of the following uses of personal space zones will strengthen your communication? a. place self behind a counter to minimize physical contact b. position self within arm's distance c. distance self with minimal eye contact - correct answers.b. position self within arm's distance Helen discusses with Allison the advantages and risks of electronic communication sent to the client per the institution's policy. Which of the following types of information should the nurse avoid sending to the client? a. normal lab information b. nonurgent information c. confidential information. - correct answers.c. confidential information Allison and Helen discuss the situation of a coworker who was fired for sending client information in an e-mail. Which of the following methods of communication would be appropriate when sharing client information with another nurse? a. Call the nurse at the nursing desk to discuss the client b. locate the nurse manager and ask to speak to her in private c. send the nurse a message in her hospital e-mail account. - correct answers.b. locate the nurse manager and ask to speak to her in private Helen is checking e-mail on her phone when Chandra approaches her. Which of the following is the most appropriate statement from Chandra? a. "You know you shouldn't be doing that." b. "Please follow the computer use policy of the hospital" c. "Please complete your work assignment. - correct answers."b. "Please follow the computer se policy of the hospital. The nurse plans to return to initiate rapport and build trust with her client. Which of the" following statements by the nurse displays an appropriate communication technique? a. "Tell me more about how you are feeling." b. You really should be happy to have such a caring family" c. Ï know you will do just fine. Just wait and see. - correct answers.a. "Tell me more about how you are feeling. "The client has her back toward the door when the nurse enters later. Which of the following statements b the nurse would hinder the development of a trusting relationship? a. "Your daughter is gone. I'll sit here with you for awhile." b. Everyone can feel bad from time to time." c. "You mentioned you think you are going to die. - correct answers.b. Everyone can feel bad from time to time The nurse desired to implement a plan of care for her client, who said, Ï don't have any reason to want to live. "Which of the following nontherapeutic interactions did the nurse display? a. Anxiety b. Aggression c. Disapproval - correct answers.a. Anxiety The client indicates verbally to the nurse that she does not want to "be bothered" and that ït doesn't matter anyway." Which of the following is an appropriate response by the nurse to develop client trust? a. "Maybe it doesn't matter." b. "Did you tell your pastor how you feel?" c. "Tell me more about why you feel this way today - correct answers."c. Tell me more about why you feel this way today.

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