ITE 7.0 - Chapter 7 Questions and Answers 100% Correct

ITE 7.0 - Chapter 7 Questions and Answers 100% Correct To clean laptops, which two products are recommended? Cotton swabs and mild-cleaning solution What are three common input devices found on laptops? Touchpad, fingerprint reader and web camera Which two statements are true of a laptop CPU when compared to a desktop CPU? Laptop CPUs have smaller cooling devices and are designed to use less heat A technician has been asked to decide which laptop components should be cleaned on a monthly basis as part of a maintenance routine. What are two examples of components that should be included? Exterior case and keyboard What are two methods typically used on a mobile device to provide internet connectivity? Wi-Fi and cellular A customer brings a laptop into a computer repair shop. The technician can tell that the laptop is powered on by the power light, but nothing displays on the screen. What are two possible issues that could cause this symptom? Laptop has gone into sleep mode or the screen cutoff switch needs cleaning or is damaged Which type of RAM modules are designed for the space limitations of laptops? SODIMM What is a design consideration for mobile CPUs used in laptops compared with desktop CPUs? Require smaller cooling mechanisms Which protocol can be used to transfer messages from an email server to an email client? POP3 What is a characteristic of laptop motherboards? That they are proprietary What device setting is used to share the cellular WAN connection of a phone in order to allow other devices to connect to the Internet? Mobile hotspot What is the purpose of a digitizer in a mobile device? To convert user touch actions to digital input signals What type of backlight is used in an LED display? LED Where is an integrated microphone normally located on a laptop? In the top of the display of the laptop Which ACPI state turns the CPU and RAM off and copies the contents of RAM to a temporary file on the hard disk? S4 What could be used in conjunction with a laptop in order to read flash media? Card reader Which step would be important in the removal of laptop memory? To press outward on the clips that hold the memory module Which laptop component would be considered a FRU? Display of the laptop Which characteristic should be considered when a replacement mobile device battery is being selected? Has the same power rating Which specialized mobile device is commonly used with VR and AR? Headset Which cellular technology supports speeds up to 20 Gbps? 5G A technician is configuring a device and the device shows that it is pairing. Which mobile technology is being used? Bluetooth Which app is used to synchronize data to an iOS-based mobile device? iTunes A technician has been called on site to help a user who has a laptop problem. At which point should the technician look online for additional possible solutions to a laptop problem? After testing a theory to determine the cause An employee wants to include pictures and documents when sending email messages on a mobile device. What technology allows this task to be accomplished? MIME A lawyer wants to give a laptop the ability to connect to the internet through the cellular network. What technology allows this task to be accomplished? Mobile hotspot A lawyer wants to enable a smartphone to be used as a hands-free device. What technology allows this task to be accomplished? Bluetooth A doctor wants to use a cell phone for entertainment without connecting to any networks. What technology allows this task to be accomplished? Airplane mode A doctor wants to make a backup copy of all of the data on a mobile device. What technology allows this task to be accomplished? Cloud service A student wants to make mobile phone calls over a wireless data network based on 802.11 technology. What technology allows this task to be accomplished? Wi-Fi calling A salesperson wants to embed the location on a digital photograph to record where it was taken. What technology allows this task to be accomplished? Geotagging A manager wants to have a laptop with touchscreen capabilities. What technology allows this task to be accomplished? Digitizer A student wants to make a backup copy of all of the data on a personal mobile device. What technology, product, or setting allows this task to be accomplished? Cloud service An employee wants to find an alternate route home because the usual route is blocked by an accident. What technology, product, or setting allows this task to be accomplished? GPS A lawyer wants to give a laptop the ability to access the internet through a cellular network. What technology, product, or setting allows this task to be accomplished? Mobile hotspot A manager wants to purchase a specialized mobile device for a new VR game. What technology, product, or setting allows this task to be accomplished? Headset An executive wants to enable a cell phone to be used as a hands-free device. What technology, product, or setting allows this task to be accomplished? Bluetooth An analyst wants to communicate with the company while exercising and be able to track personal physical activity. What technology, product, or setting allows this task to be accomplished? Smartwatch An employee wants to pay for a product just by tapping a smartphone on a sensor. What technology, product, or setting allows this task to be accomplished? NFC A salesperson wants to embed geographical location metadata onto various media such as photographs and videos. What technology, product, or setting allows this task to be accomplished? Geotagging A technician working on a cell phone must provide documentation regarding the phone. Where would the technician find the IMSI information? On the SIM card or programmed on the phone A technician is troubleshooting a laptop with an unresponsive touchscreen. What could be the probable cause? The screen is dirty A technician is working on a laptop and an error message about decryption appears when opening an email. What is a probable cause for this situation? The digital certificate is missing An entrepreneur is opening a computer store in a small town and wants to display a few laptops in the store, but is concerned about security. What physical laptop feature might assist in addressing this issue? Security slot