ISYS 363 SFSU REAL EXAM TEST QUESTIONS & CORRECT ANSWERS

ISYS 363 SFSU REAL EXAM TEST QUESTIONS & CORRECT ANSWERS Which of the people use to support their methodology? Select one: a. Flaws in accurately defining and articulating the business problem. b. Managing costs, resources, and time constraints. c. Assumes users can specify all business requirements in advance. d. All of these. - ANSWER d. All of these. CRM allows an organization to accomplish all of the following except: Select one: a. Provide better customer service. b. Make call centers more efficient. c. Complicate marketing and sales processes. d. Help sales staff close deals faster. - ANSWER c. Complicate marketing and sales processes. Which of the below would not be considered an advantage of ebusiness? Select one: a. Expanding global reach. b. Opening new markets. c. Reducing costs. d. Reducing information reach. - ANSWER d. Reducing information reach. What is the Internet protocol web browsers use to request and display web pages using universal resource locators? Select one: a. Hypertext markup language (HTML) b. URL c. Hypertext transport protocol (HTTP) d. DARPA - ANSWER c. Hypertext transport protocol (HTTP) What is an ISP? Select one: a. Instant service provider, a company that provides access to the Internet for a monthly fee. b. Internet service provider, a company that provides access to the Internet for a monthly fee. c. Internet sales provider, a company that provides access to the Internet for a monthly fee. d. Instant sales provider, a company that provides access to the Internet for a monthly fee. - ANSWER b. Internet service provider, a company that provides access to the Internet for a monthly fee. What is a project milestone? Select one: a. It's a measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project. b. It's a key date by which a certain group of activities must be performed. c. It's the vision of the final result of the entire project as foreseen by the executive sponsor. d. It's the perceived "roadblock" a project might face when it experiences sudden difficulties. - ANSWER B maybe b. It's a key date by which a certain group of activities must be performed. Called "on demand" computing, this approach requires an individual or organization to ____. Select one: a. Call the service provider via phone a day it advance to get services "on demand" b. Purchase, install, and configure computer resources locally to have them available "on demand" c. Pay for the computer resource time it uses by consumption, just as it would for a utility such as electricity or water d. Demand, buy and pay all services upfront for a fixed time period to have them available at all times - ANSWER not B