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Exam (elaborations)

Genesys CIM 8 questions with correct answers

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T-Server CORRECT ANSWER-Provides communications between the Genesys environment and telephony switches Stat Server CORRECT ANSWER-Tracks status of targets and collects contact center operational statistics Universal Routing Server (URS) CORRECT ANSWER-Runs strategic target-seeking algorithms for inbound interactions Orchestration Server (ORS) CORRECT ANSWER-Executes SCXML-based routing applications provided by an application server. tserver_sdn CORRECT ANSWER-Controls number of DNs T-Server clients can monitor tserver_iscc CORRECT ANSWER-Required for Multi-Site Transfer functionality cti_ha_option CORRECT ANSWER-Required for T-Server Hot-Standby redundancy router_seats CORRECT ANSWER-Controls number of targets URS can monitor rounter_ha_option CORRECT ANSWER-Required for URS Hot-Standby redundancy

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Institution
Genesys
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Uploaded on
December 5, 2023
Number of pages
21
Written in
2023/2024
Type
Exam (elaborations)
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Questions & answers

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  • genesys cim 8 questions with correct answers
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