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Organizational Behaviour Exam Multiple Choice (2023/2024) Already Graded A

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Organizational Behaviour Exam Multiple Choice (2023/2024) Already Graded A Organizational behaviour is generally defined as a field of study that a. investigates how organizations effectively face competition. b. investigates how individuals, groups, and structure affect and are affected by behaviour within organizations. c. attempts to understand and solve problems regarding individual behaviour on and off the job. d. seeks ways and means to match human effort with machines. e. examines how the structure of different organizations contributes to, or inhibits, effective communication. b SCENARIO 1-4: An operations manager at a local distribution and supply warehouse wants to learn more about the major determinants of productivity, absenteeism, turnover, and job satisfaction within her department. Although many options are available in gathering this information, she has decided to focus upon individual level, group level, and organizational systems level variables. Referring to SCENARIO 1-4, communication styles, power and politics, and levels of conflict are ________ variables. a. group level b. organization systems level c. individual level d. corporate level e. departmental level a SCENARIO 1-4: An operations manager at a local distribution and supply warehouse wants to learn more about the major determinants of productivity, absenteeism, turnover, and job satisfaction within her department. Although many options are available in gathering this information, she has decided to focus upon individual level, group level, and organizational systems level variables. Referring to SCENARIO 1-4, one of the individual-level variables the operations manager will probably consider is a. communication patterns. b. job satisfaction. c. levels of conflict. d. human resource policies. e. conflict resolution. b Organizational citizenship behaviour (OCB) refers to a. the social needs of employees. b. motivational strategies used by management. c. doing tasks that are not part of normal job requirement. d. organizational values and how they are implemented. e. work that must be done as part of one's job description. c SCENARIO 1-3: Allison and Gail are both university students studying for a final exam in OB. Both students have a goal of making a grade of 90 percent or better despite the time pressures they seem to be facing. Gail studied diligently for six hours and made a grade of 92 percent. Allison studied diligently for nine hours and also made a grade of 92 percent. Referring to SCENARIO 1-3, which of the students was effective? a. Both Gail and Allison. b. Only Gail. c. Only Allison. d. Neither Gail or Allison. e. It is impossible to tell from the information given. a SCENARIO 1-3: Allison and Gail are both university students studying for a final exam in OB. Both students have a goal of making a grade of 90 percent or better despite the time pressures they seem to be facing. Gail studied diligently for six hours and made a grade of 92 percent. Allison studied diligently for nine hours and also made a grade of 92 percent. Referring to SCENARIO 1-3, which of the following statements is most accurate? a. Allison is more efficient than Gail. b. Gail is more efficient than Allison. c. Allison is more effective than Gail. d. Gail is more effective than Allison. e. It is impossible to predict efficiency or effectiveness in this case. b John feels like he is always "at work" because he can be reached on his mobile device at any time and he is always taking work home. His employer should a. give him a raise. b. tell him how much it appreciates his hard work. c. upgrade

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