PRACTICE QUESTIONS AND
ANSWERS 2023/2024 GRADED A+
BEST FOR REVISION!!
,In an interview, the nurse may find it necessary to take notes to aid his orher memory later. Which
statement is true regarding note-taking?
A) Note-taking may impede the nurse's observation of the patient's nonverbalbehaviors.
B) Note-taking allows the patient to continue at his or her own pace as thenurse records what
is said.
C) Note-taking allows the nurse to shift attention away from the patient,resulting in an
increased comfort level.
D) Note-taking allows the nurse to break eye contact with the patient, which may increase his or
her level of comfort.: A) Note-taking may impede the nurse'sobservation of the patient's nonverbal
behaviors.
Page: 31 Some use of history forms and note-taking may be unavoidable. But be aware that note-taking
during the interview has disadvantages. It breaks eye contacttoo often, and it shifts attention away from
the patient, which diminishes his or her sense of importance. It also may interrupt the patient's narrative
flow, and it impedesthe observation of the patient's nonverbal behavior.
2. During an interview, the nurse states, "You mentioned shortness of breath. Tell me more
about that." Which verbal skill is used with this state-ment?
A) Reflection
B) Facilitation
C) Direct question
D) Open-ended question: D) Open-ended question
Page: 32 The open-ended question asks for narrative information. It states the topic to be discussed but
only in general terms. The nurse should use it to beginthe interview, to introduce a new section of
questions, and whenever the personintroduces a new topic.
3. A nurse is taking complete health histories on all of the patients attendinga wellness workshop. On
,the history form, one of the written questions asks,"You don't smoke, drink, or take drugs, do
you?" This question is an exampleof:
A) talking too much.
B) using confrontation.
C) using biased or leading questions.
, D) using blunt language to deal with distasteful topics.: C) using biased orleading questions.
Page: 36 This is an example of using leading or biased questions. Asking, "You don't smoke, do you?"
implies that one answer is "better" than another. If the person wants to please someone, he or she is either
forced to answer in a way corresponding to their implied values or is made to feel guilty when admitting
the other answer.
4. During an interview, a parent of a hospitalized child is sitting in an openposition. As the
interviewer begins to discuss his son's treatment, however,he suddenly crosses his arms against
his chest and crosses his legs. This would suggest that the parent is:
A) just changing positions.
B) more comfortable in this position.
C) tired and needs a break from the interview.
D) uncomfortable talking about his son's treatment.: D) uncomfortable talkingabout his son's
treatment.
Page: 37 Note the person's position. An open position with the extension of large muscle groups shows
relaxation, physical comfort, and a willingness to share information. A closed position with the arms and
legs crossed tends to look defensiveand anxious. Note any change in posture. If a person in a relaxed
position suddenlytenses, it suggests possible discomfort with the new topic.
5. The nurse is interviewing a patient who has a hearing impairment. Whattechniques would be
most beneficial in communicating with this patient?
A) Determine the communication method he prefers.
B) Avoid using facial and hand gestures because most hearing-impairedpeople find this
degrading.
C) Request a sign language interpreter before meeting with him to helpfacilitate the