CVS PHARMACY TECHNICIAN ASSESSMENT EXAM 2023

Blue Trash Bags - correct answer PHI (Personal Health Information) and PII (Personally Identifiable Information)- name, address, DOB, social security number, prescription number, and any medical information PII - correct answer Personally Identifiable Information PHI - correct answer Personal Health Information Green Trash Bags - correct answer Empty amber viles, prescription bottles, and boxes. Clear Bags - correct answer Regular garbage. HIPAA - correct answer A privacy act that helps maintain privacy and security of the PHI of patients. DAW Codes - correct answer Dispense as Written. 3 main codes we see in the pharmacy. DAW 0 - correct answer No product selection indicated. DAW 1 - correct answer Substitution not allowed by prescriber. DAW 2 - correct answer Patient requested product dispensed. Out of Stock Scans - correct answer Completed every Saturday (the day before order day). Done to verify what we actually have in stock and what we don't. What you must do before placing an order - correct answer Complete all Rx Return to Stock (because you might have it) Processed overstock, damaged, or outdated items (because it may look like you have more than you actually do) Straighten and face the pharmacy (things may be there but misplaced). What you must do to ensure an accurate order - correct answer Cycle counts, Label Maintenance, Out of Stock Scans, and Review Reports must be performed consistently and accurately. Cycle Counts - correct answer Reports generated in the RF machine to ensure we have the correct amount of medication on hand. 2 types of Cycle Counts - correct answer Store Initiated and System Generated Store Initiated - correct answer When you notice a shortage of medication and input it into the RF machine manually. System Generated - correct answer A report that generates every day and must be completed by 10AM TIL - correct answer Target Inventory Level- necessary to create value for your store and the patients. BOH - correct answer Balance on Hand- the quantity of drugs in the pharmacy. BOO - correct answer Balance on Order- how much of a product you want to order. Low BOH - correct answer If your BOH is low, an order will be needed so that it meets the amount of drugs your store needs for the patients. AIMRx - correct answer Advanced Inventory Management for the Pharmacy. The report we use for the CVS Warehouse. Care Check Plus Program - correct answerA program that targets certain prescriptions as they are processed through our computer. Educates the patients on their medication, condition, and may give them coupons for over the counter medications related to tneir prescription. Pick Up - correct answer Serve customers picking up their prescription(s) in the pharmacy. Drop Off - correct answer Critical piece of the prescription fulfillment process. The customer's first interaction with the pharmacy. Input prescriptions, edit/run insurance, manage OT, make service calls to patients when necessary. Drive-Thru - correct answer Responsible for both Drop Off and Pick Up tasks. Production - correct answer Fills prescriptions to keep the process flowing and ensure medications are filled when promised. 1 OZ= ?ML - correct answer30 ML 2 OZ= ?ML - correct answer60 ML 3 OZ= ?ML - correct answer90 ML 4 OZ= ?ML - correct answer120 ML 5 OZ= ?ML - correct answer150 ML 6 OZ= ?ML - correct answer180 ML 7 OZ= ?ML - correct answer210 ML 8 OZ= ?ML - correct answer240 ML 16 OZ= ?ML - correct answer480 ML Offer to Council - correct answer We give patients the option to discuss their medication with any and every prescription. Minimum Age Requirement to Work in the pharmacy in NJ - correct answer18 years old. Medicaid - correct answer Copy of either $1.10, $2.20, or $3.30 (depending on patient income). Covers ONLY generic medication. MUST BE A HARD COPY PRESCRIPTION. NJ- Dark Blue card with silver line. ID # starts with 7's. CONDER CODE in place of BIN #. Medicare Part B - correct and Diabetic supplies. SOME asthma medication. HARD COPY ONLY. Needs a diagnostic code with specific directions. Medicare Part D - correct answer Prescription insurance. Most commonly used insurance at CVS. CVS Code of Conduct - correct answer Intended to help resolve ethics and compliance issues by providing the information, tools, and resources necessary to make good decisions. What medication is associated with iPledge? - correct answer Isotretinonin, which is sold under the trade names "Roaccutane", "Claravis", "Absorica", "Amnesteem", "Myorisan", "Sotret", or "Zenatane". This program is intended to prevent the use of the drug during pregnancy due to the high risk of birth defects. Outside Vendors - correct answer “Cardinals". Red totes. Delivers Mon-Fri. Can enter orders up to 8PM for next day delivery. Order days are Sun-Thurs 5-12 Totes upon delivery. 2 Type of Cardinal Orders - correct answer Voluntary and Mandatory. Voluntary Orders - correct answer Done at any time. Mandatory Orders - correct answer Done Sun-Thurs. NDC # - correct answer Placed on all prescription packages. 1st 5 digits of NDC# - correct answer Identify the manufacturer. Middle 4 digits - correct answer Identify the medication name. Last 2 digits - correct answer Identify the package size. Non-formulary list vs Formulary list - correct answer List of what medications are covered (formulary) and are not covered (non-formulary) with insurance. Every insurance has its own formulary list with different tiers, or levels of costs. The higher the tier, the. Ore expensive the medication. Partial- do we accept a full copayment? - correct answer For partial fills, we do not accept a full copayment until the full medication is available for the patient. How many seconds do we have to acknowledge a customer at drive-thru? - correct answer20 seconds. DUR Rejects - correct answer Drug Utilization Review. An authorized, structured ongoing review of prescribing, dispensing, and use of medication. Encompasses a drug review against predetermined criteria that results in change to drug therapy when these criteria are not met. Rejects we get from insurance for many different reasons, such as a medication being refilled too soon, too high of a dosage, wrong amount of days or quantity of medication. a - correct answer Ear o - correct answer Eye u - correct answer Both/each d - correct answer Right s - correct answer Left au - correct answer Both ears ou - correct answer Both eyes od - correct answer Right eye os - correct answer Left eye ad - correct answer Right ear as - correct answer Left ear ac - correct answer Before meal pc - correct answer After meal gtt(s) - correct answer Drop(s) po - correct answer By mouth ud - correct answer As directed prn - correct answer As needed c with line over it - correct answer With s - correct answer Without pro pain - correct answer As needed for pain AAA - correct answer Apply to affected area pr - correct answer Rectally ap - correct answer Apply q - correct answer Every qd - correct answer Every day BID - correct answer Twice a day TID - correct answer Three times a day QID - correct answer Four times a day QOD - correct answer Every other day q4 - correct answer Every 4 hours q4-6 - correct answer Every 4-6 hours HS - correct answer At bedtime qAM - correct answer Every morning qPM - correct answer Every evening stat - correct answer Immediately fxd - correct answer For 10 days śś (squiggles) - correct answer Half Topical - correct answer Apply to affected area Oral - correct answer Take, chew, or give Suppository - correct answer Unwrap or insert Eye drop - correct answer Instill/place one drop Ear drop - correct answer Place one drop Inhaler - correct answer Inhale one puff Injection - correct answer Inject one mil.