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Summary IEB BUSINESS HUMAN CAPITAL (RESOURCES) NOTES

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These notes are made in line with the IEB SAGS (2023). They are detailed and contain all the information needed for human capital for grade 12.

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November 22, 2023
Number of pages
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Written in
2023/2024
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Summary

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HUMAN CAPITAL

THE IMPORTANCE AND AIM OF THE HC DEPARTMENT
 Look at challenges on Google.

 Includes all activities and decisions that are intended to improve the
effectiveness of HC.

AIMS:
1. To bridge the gap between management goals and needs of the
workforce.
2. HR is there to help recognise and maximise worker potential.

MAXIMISED THROUGH:
1. Interpretation of employer/employee needs.
2. Co-ordination of management and staff requirements.
3. Implementation of various activities.

HC = assets with certain skills, knowledge, experience, characteristics, and
attitudes.

MANPOWER PLANNING:

Process:
- Estimating number of employees.
- Assessing range of skills required.
- Calculating time frame = when employees are needed.

Planning:
1. Job description: specify job title, summary of duties, and working
conditions.
2. Job analysis: determine all tasks and responsibilities.
3. Job specification: qualifications, skills, experience.

PROCURING FINEST TALENT:

1 RECRUITMENT
Internal recruitment:
- Employee files: skills, qualifications, experience.
- Post position on board or internet.
- Recommendation from inside or outside business.

Advantages:
- Moral improves = promotion means more money.
- More cost and time effective = trained.
- Past performance + attitude = known.

, External recruitment:
- Employment agency
- Newspapers, trade journals.
- Schools, trade journals.
- Schools, colleges, universities.
- Walk-ins.
- Head hunted.

Advantages:
- New ideas + skills.
- Opportunity – affirmative action = employment equity targets.
- Insight into operations of competitors.
- No infighting.

2 SELECTION
Steps:
1. Receive CVs
2. Screening: candidates not meeting prescribed criteria.
3. Shortlist
4. Background and reference check.
5. Interview: obtain additional info, allow candidates to ask questions
about the position + business.
6. Test [work sample test, psychometric test, medical examination (only
needed for certain positions like pilot)].
7. Letter of appointment.
8. Employment contract
- Details of employer
- Details of employee
- Details of position, BCEA, retirement age, medical and pension details.

1. Application Forms
 Vacant post advertised = HR manager answer questions on the post.
 Receive applications = draw up documentation for short listing.

2. Initial Screening
- It identifies those candidates that obviously don’t meet criteria.
- Predetermined criteria = skills, knowledge, experience, characteristics,
attitudes.
- The applicant is then told they haven’t made it = telephonically /
email.
- Or the company informs them that should no contact be made they
can assume they have not got it too.

3. CV evaluation
- A selection panel evaluates the remaining CVs.
- Short list is then drawn up from ranking.
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