GAINSIGHT ADMIN CERTIFICATION TEST - FOUNDATIONS 1 AND 2 WITH VERIFIED SOLUTIONS

The Processing Stack of Gainsight processes data in memory from: both Salesforce data sources and Gainsight's Analytics stack Gainsight's Analytics Stack uses: Mongo DB, Redshift and Heroku Best NFL Rookie WRs in the 2021 Season! 0:08 / 0:45 Some key Objects you as an Admin need to be familiar with include: Customer Info, CTA, and CS Tasks True or False: Each Customer Info record has a 2:1 Master-Detail relationship to an existing Salesforce account FALSE True or False: Every customer in Gainsight has a record in the Customer Info Object TRUE True or False: Gainsight uses the processing stack to process Rules and Copilot programs TRUE True or False: MDA is fully integrated into GS UI without impacting SFDC storage TRUE Gainsight objects function similar to Salesforce objects, where you have the ability to: 1. Use a Salesforce data loader to import and export records 2. Add custom fields to Gainsight objects like you can with other SFDC objects 3. Link to existing Salesforce objects such as Account or Contact Gainsight collects best practices from thought leaders among customers, community, and others and presents these as importable assets through: Gainsight Vault With Vault you can: 1. Import assets across industries, customer segments, and business functions and configure them right away 2. Save time and reduce errors by downloading ready-to-use Gainsight assets 3. Learn from the best practices of your peers who have shared their experiences and through process on building and managing a customer-centric business 4. Efficiently scale your team with instant access to the best of Customer Success True or False: Vault is accessible in many places throughout Gainsight. True In Gainsight Go you can find: 1. A link to Gainsight Support 2. Gainsight Release notes 3. Product documentation & tutorials 4. A link to Gainsight Community True or False: Gainsight Community is where you download best practice examples FALSE True or False: Gainsight Community is used to track open Gainsight Support cases FALSE