RPA EXAM | QUESTIONS AND ANSWERS |
GRADED A+ | 2023-2024
What is RPA? ✔✔"Robotic process automation (RPA) tools perform 'if, then, else'
statements on structured data, typically using a combination of user interface (UI)
interactions, or by connecting to APIs to drive client servers, mainframes or
HTML code. An RPA tool operates by mapping a process in the RPA tool
language for the software "robot" to follow, with runtime allocated to
execute the script by a control dashboard"
Who are the market leaders for RPA? ✔✔Automation Anyware
Blue Prism
UiPath
What are the differences between RPA tools ✔✔• Unattended deployment versus
attended deployment
• Crafting "instructions" for the bot to run
• Generic RPA tools or process-
specific automation tools
• Some limited or no artificial intelligence (AI) or
machine-learning capabilities
• Price point and licensing agreements
What are the steps to implement RPA? ✔✔1. A process (or a set of processes) is deemed
to be a good candidate for RPA
2. A "process developer" creates the detailed
set of steps for the automation bot
3. The bot becomes operational and uses
software licenses to perform the steps
4. The bot is centrally monitored for performance
, 5. Performance improves and everybody is happy
Selecting a good process candidate ✔✔• Understanding and documenting
processes becomes fundamental
• Not having standardized, repetitive tasks decreases
the success of an RPA implementation
• Focus on "swivel chair integration" dealing with
structured data
• That is, a "paper pushing" situation
• Verify if COTS options are not available
How can we ensure that creating the bot script
delivers good results? ✔✔• Train people so that they can use the tool properly
• Ideally, the scripts would be created by business people, not IT
professionals
• Have documented processes that can be translated
into scripts
• If the process is well understood and documented, then it is
simply a matter of translating the process into the RPA software
• Understand the interfaces between applications
• How to transfer data from one application to another application
• Test, test again, and test even more
How do we make a bot operational? ✔✔• Redesign processes to support the bot and the
human work
• For example, dealing with exceptions
• Understand the security implications
• Bots need credentials too and even background cheks at times
• Understanding governance as it applies to the bot and its
actions
• Who makes decisions about the bot? What is the "chain of
GRADED A+ | 2023-2024
What is RPA? ✔✔"Robotic process automation (RPA) tools perform 'if, then, else'
statements on structured data, typically using a combination of user interface (UI)
interactions, or by connecting to APIs to drive client servers, mainframes or
HTML code. An RPA tool operates by mapping a process in the RPA tool
language for the software "robot" to follow, with runtime allocated to
execute the script by a control dashboard"
Who are the market leaders for RPA? ✔✔Automation Anyware
Blue Prism
UiPath
What are the differences between RPA tools ✔✔• Unattended deployment versus
attended deployment
• Crafting "instructions" for the bot to run
• Generic RPA tools or process-
specific automation tools
• Some limited or no artificial intelligence (AI) or
machine-learning capabilities
• Price point and licensing agreements
What are the steps to implement RPA? ✔✔1. A process (or a set of processes) is deemed
to be a good candidate for RPA
2. A "process developer" creates the detailed
set of steps for the automation bot
3. The bot becomes operational and uses
software licenses to perform the steps
4. The bot is centrally monitored for performance
, 5. Performance improves and everybody is happy
Selecting a good process candidate ✔✔• Understanding and documenting
processes becomes fundamental
• Not having standardized, repetitive tasks decreases
the success of an RPA implementation
• Focus on "swivel chair integration" dealing with
structured data
• That is, a "paper pushing" situation
• Verify if COTS options are not available
How can we ensure that creating the bot script
delivers good results? ✔✔• Train people so that they can use the tool properly
• Ideally, the scripts would be created by business people, not IT
professionals
• Have documented processes that can be translated
into scripts
• If the process is well understood and documented, then it is
simply a matter of translating the process into the RPA software
• Understand the interfaces between applications
• How to transfer data from one application to another application
• Test, test again, and test even more
How do we make a bot operational? ✔✔• Redesign processes to support the bot and the
human work
• For example, dealing with exceptions
• Understand the security implications
• Bots need credentials too and even background cheks at times
• Understanding governance as it applies to the bot and its
actions
• Who makes decisions about the bot? What is the "chain of
