UGBA 105 Midterm 2 questions with 100% correct answers 2023/2024 passed

UGBA 105 Midterm 2Symbols of Authority - correct answer Titles, Clothes, Trappings i.e. Doctor, uniform, nice office/prestigious cars Two Types of Status - correct answer Ascribed and Achieved Ascribed Status: - correct answer we are born with it or involuntarily achieve it -> based on gender, race, ethnicity, citizenship Achieved Status: - correct answer determined by one's performance, effort, choice -> engineer, college graduate. We can also alter some ascribed statuses: citizenship, religion, gender 4 ways to reduce Mindless Obedience - correct answer 1. Instill a sense of responsibility to individual employees: by example, procedures, i.e. ask them to present their own findings 2. Cultivate a culture which questions authority: make it ok to second guess and extol those that do in public, ask people for opinions 3. Ensure there are channels for reporting unethical activities: make it someone's responsibility, i.e. an e-mail address, a mentor 4. Faced with an authority, ask yourself: Are they credible? Can they be truthful? 2 ways to reduce Unhealthy Conformity - correct answer 1. encourage disagreement in group settings: i.e. devil's advocate role 2. don't assume you have consensus across members: encourage people to speak up, or use other avenues (i.e. email, offline discussion) to solicit their input 6 Strategies for Persuasion - correct answer 1. Liking: People like people who like them 2. Reciprocity: People feel obligated to return favors 3. Social Proof: People follow lead of similar others 4. Consistency: People try to do what they say they will 5. Authority: People defer to experts 6. Scarcity: People want more of what is difficult to get HONESTY IS VERY IMPORTANT Liking - correct answer -people like those that like them -similarity increases liking: physical similarity or similar interests -flattery increases liking: praise "charms and disarms", doesnt have to be merited but that's risky HOW TO DO IT: uncover real similarities and offer genuine praise What is liking - correct answer we comply more with requests from people we like (and who seem to like us) examples of Liking - correct answer salesperson finding common ground; attractive models/political candidates factors of liking - correct answer similarity; ingratiation; attractiveness defense against Liking - correct answer check how quickly liking emerges; separate liking from agreeing Reciprocity - correct answer -people feel obligated to return favors -offering something upfront encourages others to respond to your future requests: gifts for co-workers and subordinates; favors and offers for help -suggests a sense of trust & sense of cooperation HOW TO DO IT: do favors, offer to help, give gifts What is reciprocity - correct answer we comply more after we've received something; we repay the "giver" examples of reciprocity - correct answer preprinted address labels; "free" estimates; favor exchange