2023 AARP ASSESSMENT TEST
QUESTIONS AND ANSWERS
Which of the following is NOT true about UnitedHealthcare Medicare plans carrying the AARP
name - answer AARP endorses UnitedHealthcare MA, PDP and Medicare Supplement plans.
AARP expects agents offering AARP-branded products to demonstrate five key behaviors when
interacting with customers. AARP wants customers we work with to feel their relationship with
AARP is _____________ - answer Effortless and inspiring
Which of the following are part of being straightforward when servicing a customer? (Select 3) -
answer Being upfront about what information means.
Communicating clearly to alleviate any confusion.
Providing the right information.
Do consumers have to be an AARP member to enroll in an AARP-branded plan with
UnitedHealthcare? - answer Yes, if the consumer is enrolling in a Medicare Supplement Plan.
How many status levels are in the Authorized to Offer Program? - answer 2
According to AARP, there are how many individual AARP members? - answer Nearly 37 million
Which of the following statements about AARP are TRUE? (Select 2) - answer The AARP motto is
to serve, not be served.
AARP advocates for the 50+ population in congress for legislation to lower medical costs.
Which of the following is TRUE about the production requirement for the Authorized to Offer
Elite status - answer Each calendar year, agents need to have at least 30 commission-eligible,
accepted, and paid AARP Medicare Supplement Plan and/or Medicare Select Plan sales or retain
a book of business of 150 or more active members.
QUESTIONS AND ANSWERS
Which of the following is NOT true about UnitedHealthcare Medicare plans carrying the AARP
name - answer AARP endorses UnitedHealthcare MA, PDP and Medicare Supplement plans.
AARP expects agents offering AARP-branded products to demonstrate five key behaviors when
interacting with customers. AARP wants customers we work with to feel their relationship with
AARP is _____________ - answer Effortless and inspiring
Which of the following are part of being straightforward when servicing a customer? (Select 3) -
answer Being upfront about what information means.
Communicating clearly to alleviate any confusion.
Providing the right information.
Do consumers have to be an AARP member to enroll in an AARP-branded plan with
UnitedHealthcare? - answer Yes, if the consumer is enrolling in a Medicare Supplement Plan.
How many status levels are in the Authorized to Offer Program? - answer 2
According to AARP, there are how many individual AARP members? - answer Nearly 37 million
Which of the following statements about AARP are TRUE? (Select 2) - answer The AARP motto is
to serve, not be served.
AARP advocates for the 50+ population in congress for legislation to lower medical costs.
Which of the following is TRUE about the production requirement for the Authorized to Offer
Elite status - answer Each calendar year, agents need to have at least 30 commission-eligible,
accepted, and paid AARP Medicare Supplement Plan and/or Medicare Select Plan sales or retain
a book of business of 150 or more active members.
