Principles of Management - CLEP

The Age Discrimination Act of 1967 prohibits discrimination against workers over age - Answer-4 Productivity is a measure of performance summarized by the ratio of - Answer- outputs/inputs Jana's 65-year-old mother has been diagnosed with multiple sclerosis. Jana, who is 35, has begun requesting time off to care for her mother, who can no longer walk on a regular basis. For Jana, which federal employment law is most applicable in this situation? - Answer-Family and Medical Leave Act of 1993 What is the first step in finding qualified employees? - Answer-Performing a job analysis Time-and-motion studies were the centerpiece of the work of which management theorist(s)? - Answer-Frank and Lillian Gilbreth Companies reputed for excellent customer service and high productivity are often thought to hire people with a good attitude. To determine if a job candidate has a good attitude, a company is mostly likely to use - Answer-personality tests When a company wants to identify best practices among competitors, or even among non-competitors, as a means to improve its own performance, its managers engage in - Answer-benchmarking The new trend in employee selection involves auditions, or small performances of some type, during which job candidates can demonstrate how their abilities and skills are relevant to the job for which they are applying. These auditions are best described as a type of - Answer-work sample test A U.S. manufacturer of jet engines and an Indian aerospace firm collaborate to create a third, independent company to produce military drones. The new company is an example of a(n) - Answer-joint venture Training should be conducted only - Answer-after a needs assessment The failure to report to work is called - Answer-absenteeism Which performance appraisal approach solicits feedback from the boss, coworkers, subordinates, and even vendors and the employees themselves? - Answer-360- degree feedback According to the model of total corporate social responsibility, what is considered a firm's most basic social responsibility? - Answer-Economic responsibility Camille works as a fabric cutter in a textile factory that makes blue jeans. For every waistband she cuts out, Camille makes 25 cents. What type of compensation plan does this situation describe? - Answer-Piecework pay plan Which mechanism do companies use to examine external threats and opportunities facing a firm and to assess the company's own internal strengths and weaknesses? - Answer-A situational analysis Employment benefits include all of the following EXCEPT - Answer-wages Which type of budget do managers use to list planned investments in major assets, such as buildings, heavy equipment, or enterprise information technology systems? - Answer-Capital When people choose to leave a company, it is called - Answer-turnover Which of the following are examples of surface-level diversity? 1.Personality 2.Race/Ethnicity 3.Gender - Answer-Race/Ethnicity & Gender In terms of planning, procedures are examples of - Answer-standing plans Which work-related personality dimension reflects an individual's belief that there should be status and power differences within an organization? - Answer- Authoritarianism Which of the following are considered the traditional functions of management? 1.Controlling 2.Leading 3.Organizing 4.Planning - Answer-Controlling, Leading, Organizing, Planning Which act, commonly referred to as the Taft-Hartley Act, gave employers the right to speak against unions during organizing campaigns? - Answer-Labor-Management Relations Act What do schedulers often include in a project schedule as a hedge against unexpected problems that consume extra time? - Answer-Slack time When an employer refuses to allow workers access to their work site, it is called a(n) - Answer-Lockout According to Henry Mintzberg, which type of role is a manager fulfilling when he or she acts as a spokesperson for the firm? - Answer-Informational