ACE Health Coach Lessons 1-8, Complete Solution

ACE Health Coach Lessons 1-8 Four aptitudes of "the art of living": •the ability to enjoy •the ability to choose •the ability to keep developing •the ability to see meaning INNER CRITICAL VOICE self-talk EMOTIONAL INTELLIGENCE the ability to recognize one's own feelings and the feelings of others Four competencies of emotional intelligence: •self-awareness •self-regulation •empathy •social skills SWOT analysis: S=Strengths W=Weaknesses O=Opportunities T=Threats DISC model: D=Dominant, driving, doer I=Inspiring, interesting, interactive S=Supportive, steady, stable C=Cautious, competent, careful Four-step process to confirm understanding: 1. Use confirming statements. 2. Summarize key facts. 3. Ask if your understanding is correct. 4. Clarify misunderstandings. LANGUAGE OF CLOSURE turning away or sitting with arms and legs crossed LANGUAGE OF OPENNESS demonstrated with open arms, legs and feet pointing toward the client, and relaxed and prolonged eye contact •leaning forward shows interest •head tilted slightly forward shows attentiveness •head tilted slightly sideways shows curiosity •slow nodding, interest noises, and a furrowed brow show concentration Eight ways to determine when a connection has been made: 1. People give extra effort. 2. People say positive things. 3. People demonstrate trust. 4. People express themselves more readily. 5. People feel good about what they're doing. 6. People display an emotional connection. 7. People are emotionally charged by being together. 8. People have growing synergy and their overall effectiveness is greater than the sum of their contributions. MOTIVATIONAL INTERVIEWING a client-centered approach to assist clients with ambivalence to change Six negative habits that are the root of the poor listener: •the faker •the interrupter •the intellectual or logical listener •the rebuttal maker •the focus thief •the advice giver Thirteen behaviors that are common to "high-trust" leaders: CHARACTER-BASED BEHAVIORS •be honest •demonstrate respect •create transparency •right wrongs •show loyalty COMPETENCY-BASED BEHAVIORS •deliver results •get better •confront reality •clarify expectations •practice accountability CHARACTER AND COMPETENCY BEHAVIORS •listen first •keep commitments •extend trust A-B-C model of cognitive behavior: A=Activating event B=Beliefs about the event or situation C=Consequences ABSOLUTISTIC DEMANDING all-or-nothing approach to health improvement Ten cognitive distortions: •all-or-nothing thinking •overgeneralization •mental filter •discounting the positives •jumping to conclusions (mind reading and fortune telling) •magnification or minimization •emotional reasoning •"should" statements