Cigna Interview Questions And Answers Already Graded A+

Tell me about a time when you gave great customer service. How did you know it was great? - no . Tell me about a time when you received positive feedback. - no Tell me about a time when you had to explain a difficult concept to a coworker or customer. How did you make that person understand? - no Name a time youve motivated your peers or coworkers - no Tell me about a time when a coworker asked you to do something against policy? Did you do it? How did you let your coworker know that it was against policy? - no What do you think you bring to this company? - no Tell me about a time when you had to diffuse a situation with an upset customer. - no Tell me about a time when you had to deliver a difficult message to a customer. What made this situation so difficult? How did you deliver the message? - no Tell me about a time when you had to be extremely sensitive and empathetic toward someone's needs. - no Tell me about a time when you handled a customer's request from beginning to end. What steps did you take when responding? How did you know the situation was resolved? - no Tell me about a time when you had to work in a fast paced environment. Were you successful? - noHow do you handle stress? Do you get upset when a customer is angry? - no