SHRM CERTIFICATION EXAM REVIEW

What kind of culture includes intangibles like beliefs, attitudes, and values? Correct Answer-Implicit What should be considered prior to terminating a long-term employee who has been previously successful? Correct Answer-Transfer What is the primary reason to develop workforce diversity programs? Correct Answer-Increase productivity What are the five compensable factors? Correct Answer-SEWRS (supervision, effort, working conditions, responsibility, skills) What financial benefit does an employer reap in providing incentive pay rather than an increase in base pay? Correct Answer-Does not add to the salary burden What are work stoppages that are neither sanctioned nor stimulated by a union? Correct Answer-Wildcat What concept holds that an organization operates within a complex environment affected by and affecting different interests? Correct Answer-Stakeholder theory What principle provides that employees should be treated fairly, given clear expectations, and provided an opportunity to defend themselves for a dischargeable offense? Correct Answer-Due process The evaluation level of learning marks changes in what? Correct Answer-Knowledge What time period(s)' needs are addressed in an organizational needs assessment? Correct Answer-Present and future What strategy primarily emphasizes the organization's needs when considering an employee's career path? Correct Answer-Career management What budgeting method categorizes according to enterprise activities as opposed to standard departments? Correct Answer-Activity-based What is the role of HR when conducting an investigatory interview? Correct Answer-Risk manager for the organization What branding proposition answers the question why a talented person would want to work here? Correct Answer-EVP (Employee Value Proposition) What should be HR's relationship with the corporate attorney? Correct Answer-Proactive and reactive This good type of conflict means team members argue about how work should be done and how to best measure success. Correct Answer-Task A change in who reports to who in an organization is an example of this kind of OD strategy. Correct Answer-Structural What is the best way to increase confidence in stakeholders regarding business continuity and disaster recovery? Correct Answer-Training (drilling) Why would you want to perform benefits needs assessment? Correct Answer-It is key to attracting and retaining talent What key determination must be made prior to outsourcing a function? Correct Answer-If it is a core competency. What is the capacity to recognize, interpret, and behaviorally adapt to different global mindsets and customs? Correct Answer-Cultural Intelligence What might you do prior to initiating a major, sweeping, controversial change initiative? Correct Answer-Pilot program or focus group When considering a RIF (reduction in force), what offer might be made? Correct Answer-To volunteer These provide leader with high-level, real-time metrics often configurable to make correlations with strategic goals clear. Correct Answer-Dashboards What is revealed when leaders see a danger but decide not to address it? Correct Answer-Risk Tolerance What leadership theory suggests that group performance depends on the situation favorableness which in turn is based on leader-member relations, task structure, and position power? Correct Answer-Contingency (Fiedler) What must be shown to upper management in order to make a good business case? Correct Answer-Impact on strategic goals