CPXP Exam - Domain 3-Solved 100%

Change Catalyst - ANSWER-Things that initiate, manage, and lead in a new direction -Burning Platform/Significant Threat -Passion to be better -Visionary leadership -External restructuring -New facilities / technology Change Catalysts - Burning Platform/Significant Threat - ANSWER-HACHPS introduced Universal Precautions Low scores, poor community reputation Market research Change Catalysts - External Restructuring - ANSWER-Mergers, acquistions, system expansions Change Catalysts - New facilities / technology - ANSWER-EMR - Electronic Medical Records New or remodeled facility Redesign of workflow or process Moving services to a new location Change Catalysts - Visionary Leadership - ANSWER-New CEO Change Catalysts - Passion to be better - ANSWER-Adopted the PFCC model and approach New PFCC implementation Change Management - ANSWER-Process of making sure changes are made smoothly and efficiently and do not negatively affect systems reliability, security, confidentiality, integrity, and availability. People are naturally resistant to change. Change managers effectivly deal with any resistance. Change Management - Minimize resistance - ANSWER-- Encourage meaningful participation - Use communication - Provide training - Emphasize benefits - Provide emotional support - Review negative consequences Leading and Sustaining change - 1 - ANSWER-8 steps that lead and sustain change: