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Unit 9 – Retail Travel Operations P4 + P5 Use appropriate resources to select, cost and provide information on package holidays that meet specific customer needs

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Unit 9 – Retail Travel Operations P4 – Use appropriate resources to select, cost and provide information on package holidays that meet specific customer needs P5 - use appropriate resources to select, cost and provide information on tailor-made holidays that meet specific customer needs As you can see the bit for the tailor-made holiday (trip to Phuket) (P5) is not included at the bottom. This is because you need to go too Kuoni Travel Agent online and ask them to make a holiday for you. The travel agent Kuoni will then send you a PDF of a full itinerary for the holiday to your email address. You simply just print this off. Saves so much time.

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Unit 9 – Retail Travel Operations
P4 – Use appropriate resources to select, cost and provide information on package
holidays that meet specific customer needs


Scenario 1
A retired couple from Essex would like to travel to France, in mid-May travelling
from Dover to Calais. They would like a self-catering 2-3 bedded mobile home,
staying for 7-10 days near Picardy, France. They would like to add linen, a
welcome pack and personal insurance with breakdown car cover. They have a
2011 Ford Focus 1.6.




1. I have gone with the tour operator EuroCamp. I have entered their preferences.

,2. I have picked this campsite however it was only available for 11 days, I asked the
couple if that was ok with them and they said its fine. It gives brief information
about what is close by.

, 3. Because the couple are driving I

have booked them on the Ferry from Dover
to Calais

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Uploaded on
October 25, 2017
Number of pages
20
Written in
2015/2016
Type
Essay
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Unknown

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