CPXP Prep Questions for CPXP Examination 2023

CPXP Prep Questions for CPXP Examination 2023 PAM - Patient Activation Measure - ANS-Measures engagement more than satisfaction What is HCAHPS also known as? - ANS-The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, also known as the CAHPS® Hospital Survey or Hospital CAHPS® What is HCAHPS? - ANS-standardized survey instrument and data collection methodology used to measure patients' perspectives of hospital care HCAHPS has been around since - ANS-2006 Nationally implemented 2008 Publicly reported 2012 Part of Hospital Value Based Purchasing program HCAHPS created by public and private organizations led by - ANS-Centers for Medicare & Medicaid Services (CMS)- and the Agency for Healthcare Research and Quality (AHRQ) AHRQ - ANS-Agency for Healthcare Research and Quality (AHRQ) CMS - ANS-Centers for Medicare & Medicaid Services (CMS) HCAHPS survey captures what information? - ANS-- how well nurses and doctors communicated, - how responsive hospital staff were to patient needs, - the cleanliness and quietness of the hospital environment. The federal agency that runs the Medicare program - ANS-Centers for Medicare & Medicaid Services Hospital Quality Star Ratings come from what source? - ANS-Hospitals report data to the Centers for Medicare & Medicaid Services LEP - ANS-Limited English Proficiency LEP Services provide - ANS-access to programs funded by the Department of Health and Human Services (HHS) Title VI as related to LEP eligible - ANS-Title VI of the Civil Rights Act of 1964, as amended (42 USC § 2000d), prohibits discrimination on the basis of race, color, or national origin (including eligible LEP) Continues...