Practice Test CPHQ questions with correct answers

Supports activities that improve outcomes and reduce variation (this will effect multiple domains within quality, including safety, effectiveness, and efficiencies) Correct Answer-Healthcare leaders are confronted with the challenge of increasing quality while reducing costs. Which of the following approaches best advances improvement efforts? Norming Correct Answer-Team cohesion is established during which of the following staging of team growth? Conforming Correct Answer-Which of the following IS NOT A PROCESS in the tuckman's stages of group development Norming Forming Performing Conforming Empowerment and training Correct Answer-Which of the following should a quality council provide to best ensure success of performance improvement teams? Planning carefully, communicating openly, and leading effectively Correct Answer-A healthcare entity initiating re-structuring must consider the impact on staff to ensure the greatest opportunity fro success by: Mean (The mean is the statistical average of the set. It is often used to describe average length of stay for comparison and is used with the standard deviation to understand the variability around the mean) Correct Answer-The utilization management committee is reviewing length of stay data for a particular procedure. In comparing data by physician, whic