HRM3706
Assignment 07, 2023
Due Date: 9th Oct 2023
Question 1
1.1 Identify the performance measuring approach/es that Mokgadi followed in the previous
performance management circle (2 marks). Motivate your answer by making a reference from
the scenario (4 marks). (6)
In the previous performance management cycle, Mokgadi should have used both the behavior
approach and the results approach to measure her subordinates' performance.
The behavior approach focuses on evaluating how employees perform their tasks and interact with
others. In the scenario, Mokgadi mentions one consultant who was always polite and kind to both
current and potential clients. This indicates that Mokgadi considered the behavior approach in
evaluating this consultant's performance.
The results approach, on the other hand, assesses the outcomes and achievements of employees.
Mokgadi mentions another consultant who brought in more than 20 new customers to the
organization in the previous performance review cycle. This suggests that Mokgadi also considered
the results approach in evaluating this consultant's performance.
Assignment 07, 2023
Due Date: 9th Oct 2023
Question 1
1.1 Identify the performance measuring approach/es that Mokgadi followed in the previous
performance management circle (2 marks). Motivate your answer by making a reference from
the scenario (4 marks). (6)
In the previous performance management cycle, Mokgadi should have used both the behavior
approach and the results approach to measure her subordinates' performance.
The behavior approach focuses on evaluating how employees perform their tasks and interact with
others. In the scenario, Mokgadi mentions one consultant who was always polite and kind to both
current and potential clients. This indicates that Mokgadi considered the behavior approach in
evaluating this consultant's performance.
The results approach, on the other hand, assesses the outcomes and achievements of employees.
Mokgadi mentions another consultant who brought in more than 20 new customers to the
organization in the previous performance review cycle. This suggests that Mokgadi also considered
the results approach in evaluating this consultant's performance.
